Senior Product Designer

Affinity (CRM); New York (NY); Hybrid; USD 141,360 - 204,600; Full time

Benefits offered by this job

Health benefits

401(k) plan

Learning & Development

Wellness support

Team connection

Job summary

Affinity is seeking a Senior Product Designer to own research and end‑to‑end design for AI‑augmented SaaS surfaces. You will lead strategy, conduct interviews, usability tests, and translate insights into elegant experiences.

You’ll work with product managers and engineers in a fast‑paced environment, shaping complex data‑driven interfaces and driving the design culture within Affinity.

Qualifications

• 5+ years of professional product design experience shipping high‑quality product experiences.
• Self‑sufficient researcher with user interviews, usability testing, and synthesis.
• Experience designing for AI‑native or AI‑augmented products.
• Strong visual eye and craftsmanship with high attention to detail.
• Builder mindset, comfortable at the design–code intersection (front‑end or vibe‑coding).
• Excellent communication, storytelling, and stakeholder empathy.

Responsibilities

• Lead the design process for major product areas from strategy to high‑fidelity execution and handoff to developers.
• Conduct and synthesize user research; champion customer insights and translate feedback into product decisions.
• Partner with Product Managers and Engineers in an agile environment to ship high‑quality experiences.
• Create intuitive interfaces that turn AI‑driven data into clear, actionable insights for customers.
• Contribute ideas that influence product strategy and direction you own.
• Foster a collaborative design culture through critiques and open feedback.

Skills

Product design

User research

AI‑native design

Design for code‑augmented products

Communication

Ambiguity handling

Job description

Affinity is a relationship intelligence platform that helps dealmakers find, manage, and close more deals by leveraging the power of their network. We use technology to amplify human relationships by providing data and insights that enable people to connect and take action with confidence.

As a Senior Product Designer at Affinity, you’ll have the opportunity to fundamentally change the way people leverage their relationships to do business. You’ll be working on complex, data‑rich SaaS products to make them intuitive, useful, and delightful.

We’re looking for a Senior Product Designer to join our small, growing design team. In this role, we are looking for a true generalist who is excited about the entire product design lifecycle. You will fully own your research, from early discovery and customer interviews to usability testing, and then translate those insights into elegant, high‑fidelity user experiences. As we continue to push the boundaries of relationship intelligence, you will design innovative experiences for AI‑augmented product surfaces. We want a designer who isn’t just comfortable designing for AI, but who is also excited to use AI and modern design tools, including basic front‑end code or vibe‑coding, to prototype and bring ideas to life. We expect you to roll up your sleeves, tackle ambiguous SaaS and data challenges, and contribute to the design culture here at Affinity.

What you’ll do:

• Lead the design process for major product areas from initial strategy and concept through to high‑fidelity execution and developer handoff.
• Proactively scope, conduct, and synthesize user research and testing, acting as the champion for customer insights and turning user feedback into tangible product decisions.
• Partner closely with Product Managers and Engineers in a fast‑paced, agile environment to ship high‑quality experiences and ensure implementation quality in production.
• Create intuitive interfaces that turn complex, AI‑driven data and relationship intelligence into clear, actionable, and trustworthy insights for our customers.
• Proactively contribute ideas that influence the strategy and direction of the product areas you own.
• Help us build a highly collaborative design community by participating in design critiques and sharing feedback openly and constructively.

What we’re looking for:

• 5+ years of professional product design experience shipping high‑quality, impactful product experiences.
• A self‑sufficient researcher with proven experience conducting user interviews, usability testing, and synthesis, turning those insights into actionable takeaways.
• Experience designing for AI‑native or AI‑augmented products.
• A strong visual eye, high attention to detail, and exceptional level of craft.
• A builder’s mindset and are comfortable working at the intersection of design and code, whether that be through front‑end development or vibe‑coding with AI tools.
• Excellent communication skills and the ability to articulate design rationale clearly, tell compelling product stories, and navigate stakeholder feedback with empathy.
• Ability to work with ambiguity and have a track record of cutting through complexity to deliver value quickly.

How we work:

• We iterate quickly. As such, you must be comfortable embracing ambiguity, be able to cut through it and deliver incremental value to our customers each sprint.
• We are candid, transparent, and speak our minds while simultaneously caring personally with each person we interact with.
• We make data‑driven decisions and make the best decision for the moment based on the information available.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every qualification. At Affinity, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role, but your past experience doesn’t perfectly align with the qualifications above, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

Join us in enabling every professional on the planet to succeed by harnessing the power of their relationships.

Work Location:

San Francisco, New York, or US Remote (Affinity is registered to employ in certain U.S. states). For those located in San Francisco or New York, for this role we’re embracing a hub‑hybrid model, designed to balance flexibility with meaningful in‑person collaboration. Team members within commuting distance are expected in‑office 2–3 days per week, typically Tuesday through Thursday. We believe great things happen when people come together intentionally to connect, create, and build momentum as a team.

What you'll enjoy at Affinity:

• We live our values: As owners, we take pride in everything we do. We embrace a growth mindset, engage in respectful candor, act as playmakers, and "taste the soup" by diving deep into experiences to create the best outcomes for our colleagues and clients.
• Health Benefits: We cover your medical, dental, and vision insurance premiums with comprehensive PPO, HDHP and HMO options (in CA), and offer flexible personal & sick days to support your well‑being.
• Retirement Planning: We offer a 401(k) plan to help you plan for your future.
• Learning & Development: We provide an annual education budget and a comprehensive L&D program.
• Wellness Support: We reimburse monthly for things like home internet, meals, and wellness memberships/equipment to support your overall health and happiness.
• Team Connection: Virtual team‑building activities and socials to keep our team connected, because building strong relationships is key to success.

Please note that the role compensation details below reflect the base salary only and do not include any equity or benefits. This represents the salary range that Affinity believes, in good faith, at the time of this posting, that it will pay for the posted job.

A reasonable estimate of the current range is $141,360 to $204,600 USD. Within the range, individual pay depends on various factors, including geographical location and review of experience, knowledge, skills, and abilities of the applicant.

About Affinity

With more than 3,000 customers worldwide and backed by some of Silicon Valley's best firms, Affinity has raised $120M to empower dealmakers to find, manage, and close more deals. How? Our Relationship Intelligence platform uses the wealth of data exhaust from trillions of interactions between Investment Bankers, Venture Capitalists, Consultants, and other strategic dealmakers to deliver automated relationship insights that drive over 450,000 deals every month. We are proud to have received Inc. and Fortune Best Workplaces awards as well as to be Great Places to Work certified for the last 5 years running. Join us on our mission to make it possible for anyone to cultivate and fully harness their network to succeed.