Senior Product Designer

Gaia; New York (NY); Hybrid; USD 140,000 - 160,000; Full time

Benefits offered by this job

Equity grant

Healthcare

Fertility support

401k match

Job summary

Gaia is seeking a Senior Product Designer in NYC to own end-to-end design for a core product area, reporting to the Lead Product Designer and collaborating with Product, Engineering, and the Member Growth team.

You will frame problems, conduct research with users, and ship practical, tested designs while partnering with engineers and product teams to drive impact in a high-stakes healthcare domain.

Qualifications

• 5+ years of product design experience with solo or lead designer on a surface.
• Portfolio shows problem framing, changes made, and outcomes after launch.
• Comfort working independently and knowing when to explore more.
• Strong craft in interaction and interface design; fluent in Figma and design systems.
• Experience collaborating with engineers in fast shipping environments.
• Interest in healthcare or fintech and experience with regulated domains.
• Familiarity with AI design tools like Claude Design; willingness to learn new tools.
• Bonus: complex service or operations tooling experience.

Responsibilities

• Own end-to-end design for your product area from problem definition to shipped outcomes.
• Run research with members, prospects, and internal teams and translate learnings into product decisions.
• Collaborate with engineers daily, making design judgments during build.
• Design for a domain that is medically complex, financially high-stakes, and emotionally heavy.
• Contribute to and mature shared design foundations as the function grows.
• Bring evidence to product decisions using research, analytics, and judgment.

Skills

5+ years exp

Portfolio

Independent work

Interaction design

Collaboration with engineers

Healthcare/fintech interest

AI design tools Claude Design

Complex service tooling

Tools

Figma

Design systems

Claude Design

Job description

Our Vision

Mission: A world where anyone who wants a family can try.

We're transforming fertility care from the ground up to make it more accessible. At Gaia, we believe that when it comes to starting a family, financial barriers shouldn't determine who gets to try. We're building the technology infrastructure that makes fertility treatments available to everyone, not just the fortunate few who can afford a $50k bill upfront.

Our Vision

Mission: A world where anyone who wants a family can try.

We're transforming fertility care from the ground up to make it more accessible. At Gaia, we believe that when it comes to starting a family, financial barriers shouldn't determine who gets to try. We're building the technology infrastructure that makes fertility treatments available to everyone, not just the fortunate few who can afford a $50k bill upfront.

The Challenge We're Solving

Fertility affects 1 in 6 people, yet only 2% of babies are born via IVF. We're changing that by making fertility care 10x better, with 2x better outcomes, at half the cost. Our founder experienced this firsthand - going through IVF and having a child because he could afford a $70k bill. Most people can't. We're here to change that reality.

The Role

As a Senior Product Designer at Gaia, you will take full ownership of one of our core product areas, reporting directly to the Lead Product Designer and working closely with Product, Engineering, and the Member Growth team.

Design at Gaia is a small function, so this is not a role where the problems arrive pre-defined. You will be the designer for your area: framing the problem, talking to members, shaping the solution, and shipping it. Your responsibilities will include:

• Owning end-to-end design for your product area, from problem definition through to shipped, measured outcomes
• Running research directly with members, prospects, and the internal teams who support them, and turning what you learn into product decisions
• Working alongside engineers day to day, making the small judgment calls during build rather than handing off a spec
• Designing for a domain that is medically complex, financially high-stakes, and emotionally heavy, where clarity and trust matter more than polish
• Contributing to and helping mature our shared design foundations (patterns, components, standards) as the design function grows
• Bringing evidence to product decisions, using research, analytics, and your own judgment, and pushing back when the evidence points elsewhere

What We're Looking For

• 5+ years of product design experience, with meaningful time as the sole or lead designer on a product surface
• A portfolio that shows how you think, not just what you shipped: the problem you were handed, what you changed about it, and what happened after launch
• Comfort operating independently, and the judgment to know when to move and when to go find out more
• Strong craft in interaction and interface design, with fluency in Figma and modern design systems
• Experience working closely with engineers in a fast-shipping environment
• Genuine interest in healthcare, fintech, or other regulated, high-stakes domains, and the patience they demand
• Familiarity with AI design tools like Claude Design and a willingness to pick up new tools and ways of working
• Bonus: experience with complex service or operations tooling, or with products where the user is going through something difficult

Location:

Hybrid, 3 days a week in NYC office

We always prefer passion over a perfect skill match. If you're excited about the mission, we want to hear from you.

Salary & Benefits

Here at Gaia, our employees are the foundation of our success. We believe it's important that you are happy, healthy, and motivated.

As such, on top of a competitive market benchmarked salary, we offer benefits including healthcare, fertility support, 401k match, and other benefits. The salary bracket for this role is 140k - 160k , and comes with a material equity grant.

Compensation Range: $140K - $160K