Senior Product Designer

Artisan Talent; New York (NY); Hybrid; USD 180,000 - 200,000; Full time

Benefits offered by this job

Office in NYC

In-office four days a week with remote

Job summary

Artisan Talent is seeking a Senior Product Designer for our New York City client to own end-to-end experiences for a hospitality-focused AI platform. You will shape onboarding, mobile and AI-driven workflows, partnering with product leads and venues to deliver value.

You have 5–8 years in product or UX design, a strong portfolio, and fluency with Figma and AI-assisted design tools. This role is in-office four days a week in NYC, with some remote Fridays.

Qualifications

• 5–8 years in Product or UX design for B2B or enterprise SaaS.
• Led end-to-end initiatives with measurable outcomes.
• Strong visual judgment and ability to explain design choices.
• Ability to bring structure to undefined problems and align stakeholders.
• High agency and comfort being the face of design with customers.
• Experience mentoring designers and raising team craft.

Responsibilities

• Own the end-to-end experience for the hospitality side of the product, from problem framing through launch and iteration, and stay accountable for its quality
• Set strategy and shape the roadmap with the hospitality product lead, deciding what to build and why before problems are scoped for you
• Own the personas: know how venue teams and event managers actually work, and know the biggest challenges the onboarding, CS, and sales leads are hearing from them
• Run discovery and testing with venue customers directly, and build the relationships that let you go back to them
• Design for how venues really operate, inside the tools they already use
• Translate complex, multi-step, data-heavy workflows into clear journeys across web and mobile
• Communicate in whatever form moves the work: mockups, flows, written problem statements, lightweight specs
• Use AI tools throughout the work, for research synthesis, writing, prototyping, and iteration, and bring a point of view on what makes an AI product good
• Steward and extend the design system, including the call on when to break a pattern
• Raise craft across the team through critique and pairing

Skills

Product design

UX research

Stakeholder management

Design systems

Mentoring

Communication

Tools

Figma

Claude Design

Claude Code

Job description

You’re ready for your next big opportunity, but where do you start searching for digital, creative, AI, and marketing jobs? You’ve come to the right place. We’re a creative staffing agency that wants the best for you and your career. For starters, our entire team of experts will always have your back.

Senior Product Designer Full time New York - NY Ref #: 49970 Industry: Computer Software,Hospitality

Our client is an AI-native platform for planning and booking corporate hospitality: dining, catering, and events. The product has two sides. Enterprise customers use it to plan and book; hospitality venues and restaurants use it to field, manage, and win that business. This role designs for the hospitality side.

You’ll own the experience end to end for venues and the event managers who run them: onboarding, mobile, and the AI agents that field inquiries and answer questions before they reach a person. You set direction for that area and are accountable for its quality. You’ll work as a peer to the hospitality product lead on strategy and roadmap, and you’ll be in front of venue customers yourself, running discovery and putting work in front of them.

You Will:

• Own the end-to-end experience for the hospitality side of the product, from problem framing through launch and iteration, and stay accountable for its quality
• Set strategy and shape the roadmap with the hospitality product lead, deciding what to build and why before problems are scoped for you
• Own the personas: know how venue teams and event managers actually work, and know the biggest challenges the onboarding, CS, and sales leads are hearing from them
• Run discovery and testing with venue customers directly, and build the relationships that let you go back to them
• Design for how venues really operate, inside the tools they already use
• Translate complex, multi-step, data-heavy workflows into clear journeys across web and mobile
• Communicate in whatever form moves the work: mockups, flows, written problem statements, lightweight specs
• Use AI tools throughout the work, for research synthesis, writing, prototyping, and iteration, and bring a point of view on what makes an AI product good
• Steward and extend the design system, including the call on when to break a pattern
• Raise craft across the team through critique and pairing

You Have:

• 5 to 8 years in Product or UX design, with meaningful time on B2B, enterprise SaaS, or workflow-heavy products
• A portfolio of end-to-end initiatives you led and shipped, with evidence of the outcomes
• Strong visual judgment and taste, and the ability to explain why something works or doesn't
• The ability to bring structure to undefined problems and align cross-functional partners and senior stakeholders around user needs and business outcomes
• High agency: you decide what matters and move on it
• Comfort being the face of design with customers
• Fluency in Figma, plus working comfort with Claude Design and Claude Code
• Experience mentoring designers or raising a team's craft bar

Bonus points for: hospitality or hospitality tech (restaurant or venue operations, booking platforms, tools built for operators); early or founding designer at a startup; two-sided marketplaces; iOS native mobile; travel, expense, or fintech platforms; front-end literacy.

Logistics

• New York City, in office four days a week, Fridaysremote
• Compensation: $180K to $200K