Senior Product Design Lead – D2C Health Tech Growth

Maven Clinic; San Francisco (CA); Remote; USD 195,000 - 230,000; Full time

Benefits offered by this job

Parental leave (16 weeks)

401K matching

Career development stipend

Maven for Mavens platform

Remote-friendly with in-person Work

Job summary

Maven Clinic is seeking a Senior Product Design Lead for its direct-to-consumer health platform. You will shape design culture, tooling, and processes, while personally leading high-impact product design work.

You will guide a small team of senior designers and UX researchers, collaborating with Product, Engineering, Growth and Clinical teams to deliver trusted, accessible care experiences across channels.

Qualifications

• 7+ years of product design experience with complex consumer journeys.
• Formal experience leading design teams as a player-coach.
• Strong hands-on craft across UX, prototyping, visual design for mobile and web.

Responsibilities

• Serve as founding Product Design Lead to build and scale D2C healthcare experiences.
• Lead at the intersection of growth, health tech access, and AI-native workflows.
• Manage a senior team while owning high-priority design work and collaborating with cross-functional partners.

Skills

Product design

Design leadership

UX prototyping

Mobile + web design

Job description

Senior Product Design Lead – D2C Health Tech Growth — Remote

This is a high-impact founding design leadership role at a well-funded, late-stage startup ($425M raised) with strong brand recognition. The "founding" framing signals you'll have significant influence over design culture, tooling, and process — a rare opportunity at a company of this scale.

Compensation: The $195K–$230K base plus equity is at or above market for a senior Design Lead/Director in the US. Comparable roles at Series C–D health tech companies typically range $170K–$220K; Maven's range skews toward the upper end, reflecting competitive pressure in consumer health tech.

• AI-native design workflows — explicitly required, increasingly rare as a formal expectation
• D2C growth design: conversion funnels, onboarding, retention — highly transferable to any consumer product role
• Regulated/trust-sensitive UX design in healthcare — a defensible niche with growing demand
• Player-coach leadership: managing senior practitioners while still hands‑on crafting

Culture signals: Multiple "Best Workplaces" accolades, 16 weeks fully paid parental leave, and an immediate 401(k) vest suggest a mature HR function. The reporting line to a General Manager (rather than a CPO) may mean design has more autonomy within the consumer unit but could also mean less design representation at the executive level.

Green flags: Clear mission, strong funding, well-known investors, 0→1 scope with existing live product to optimize. Watch for: "founding" language can mean the team is small and under-resourced — clarify team size and design system maturity in interviews.

Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com

An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including:

• Fortune Change the World (2024)
• CNBC Disruptor 50 List (2022, 2023, 2024)
• Fortune Best Workplaces for Millennials (2024)
• Fortune Best Workplaces in Health Care (2024)
• Fast Company Most Innovative Companies (2020, 2023)

About the Role

We have recently launched our direct-to-consumer platform that gives women access to GLP-1 care, hormone care, and 30+ healthcare specialties, connecting metabolic, hormonal, reproductive, mental, and physical health in one care experience. We are building for women who are tired of fragmented care, unclear pricing, limited follow-up, and healthcare experiences that treat each symptom or life stage in isolation.

What You'll Do:

• Serve as founding Product Design Lead to help build and scale Maven's direct-to-consumer healthcare experiences.
• Work at the intersection of consumer growth, healthcare access, product craft, AI-native ways of working, and trust-sensitive design.
• Act as a hands-on player-coach with formal line management responsibility — leading a small team of senior Product Design/UXR practitioners while also owning high-priority product design work yourself.
• Report to the General Manager, Consumer, and partner closely with Product, Engineering, Growth, Data, Clinical, Legal, Operations, and Support teams.
• Help Maven compete in a fast-moving and highly competitive consumer healthcare market while staying true to what makes Maven different: connected, clinically responsible, whole-person care for women.
• Design for users who are actively comparing options, making decisions quickly, weighing affordability, navigating uncertainty, and deciding whether they trust Maven enough to start and continue care.
• Span both 0→1 product development and continuous optimization of live consumer journeys — defining new journeys, shaping concepts, prototyping, and bringing new consumer healthcare offerings to market, while also improving existing funnels, onboarding, eligibility, pricing, payment, prescription, activation, retention, and cross-sell experiences through research, experimentation, data, and design craft.

What You'll Bring:

• 7+ years of product design experience, including complex consumer product journeys and 0→1 product growth.
• Experience formally managing or leading design teams.
• Strong hands‑on product design craft across UX, prototyping, visual design, mobile apps, and responsive web.
• A portfolio showing D2C product design leadership, systems thinking, data-driven decision‑making, high-quality execution, and measurable product impact.
• Experience designing products where trust, comprehension, eligibility, pricing, access, personal data, or complex decision-making play a central role.
• Experience with growth, onboarding, conversion, activation, retention, cross-sell, monetization, or lifecycle journeys, informed by research, data and experimentation.
• A strong AI-native workflow and informed opinions on how AI can improve design quality, team capacity, and business value.

We'd Especially Love to See:

• Experience in healthcare, women's health, telehealth, digital health, insurance, fintech, marketplaces, consumer subscriptions, or another regulated or trust-sensitive domain.
• Experience designing products involving insurance, benefits, prescriptions, clinical eligibility, payments, care navigation, and personal health information.
• Experience designing in a competitive direct-to-consumer category where acquisition, conversion, trust, differentiation, and retention all matter.

This is a remote role open to candidates based in the United States, with a strong preference for those based in San Francisco.

The base salary range for this role is $195,000–$230,000 per year. You will also be entitled to equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in San Francisco/Bay Area, CA, Seattle, WA, Boston, MA, Chicago, IL, and Washington, D.C., we encourage in-person collaboration by requiring team members to attend quarterly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face‑to‑face interaction.

At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams.

Benefits That Work For You

Our benefits are designed to support your health, well‑being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits:

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole‑self care through wellness partnerships
• Hybrid work, in‑office meals, and Work Together Days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US‑based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US‑based, full‑time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g. [e-mail]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [e-mail] . For general and additional inquiries, please contact us at [e-mail] .

Is this role fully remote or does it require office attendance? The role is primarily remote for US‑based employees. Those in New York City must work onsite three days per week (Tuesday–Thursday), while those in San Francisco, Seattle, Boston, Chicago, and Washington D.C. are required to attend quarterly in‑person Work Together Days. What is the salary range for the Product Design Lead position at Maven Clinic? The base salary range is $195,000–$230,000 per year. The role also includes equity and a full benefits package; individual offers depend on qualifications, experience, and skillset. Can candidates outside the United States apply for this role? No. This position is open only to candidates based in the United States, with a stated preference for those located in the San Francisco Bay Area. What level of management experience is required? The role requires prior formal experience managing or leading design teams. It is a player‑coach position, meaning you will both directly manage senior Product Design and UXR practitioners and personally own high‑priority design work. What kind of professional development support does Maven Clinic offer? Maven offers an annual professional development stipend and access to a personal career coach through its Maven for Mavens internal platform, in addition to wellness and healthcare benefits.

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