Senior Staff Product Designer, Care Delivery

Maven Clinic; New York (NY); On-site; USD 195,000 - 230,000; Full time

Benefits offered by this job

Access to wellness partnerships

16 weeks paid parental leave

401K matching with immediate vesting

Job summary

Maven Clinic is hiring a Senior Staff Product Designer to lead the member-facing experience and innovate AI-native designs. Responsibilities include owning complex projects from concept to delivery, defining AI behavior in sensitive contexts, and creating high-fidelity prototypes.

Required qualifications are deep AI fluency, coding skills in healthcare contexts, and strong leadership abilities. This role offers a competitive salary of $195,000–$230,000 with equity and extensive benefits.

Qualifications

• Experience designing for mobile applications and responsive web.
• Ability to communicate a holistic system that can scale.
• Energized by ambiguity and solving complex problems.

Responsibilities

• Own the end‑to‑end experience across complex, cross‑functional initiatives.
• Define how AI should behave in high‑stakes contexts.
• Partner with Engineering, product, clinical, and data to shape outputs.

Skills

AI fluency

Vibe coding

Technical depth

Strategic craft

Cross‑functional leadership

Mobile and web design

Tools

Figma

Cursor

Claude Code

Job description

Senior Staff Product Designer

We’re looking for a Senior Staff Product Designer to take full ownership of our member‑facing experience and help shape the future of AI‑native design at Maven.

Day to Day Responsibilities

• Own the end‑to‑end experience across complex, cross‑functional initiatives, from early concept through delivery, demonstrating exceptional decision‑making and strategic thinking about scope, sequencing, and trade‑offs to drive results across projects.
• Define how AI should behave in high‑stakes contexts: how it communicates uncertainty, when it defers to human care, and how it builds trust with members navigating emotionally charged decisions.
• Build functional, high‑fidelity prototypes using AI‑assisted coding tools (Cursor, Claude Code, or similar), and push others to move beyond static mockups.
• Develop scalable AI‑powered patterns—confidence indicators, human‑AI handoffs, progressive disclosure—that become the standard across Maven’s design system.
• Partner with Engineering, Product, Clinical, and Data at a strategic level: shaping model outputs into intuitive interfaces, influencing how problems are framed, and driving alignment across teams.
• Develop leaders within the design team and non‑design partners, fostering independence, delegating effectively, and promoting leadership among peers.
• Identify and resolve cross‑functional tensions, bridging gaps between design, clinical, and product perspectives.
• Strengthen community within and outside the design team by championing company‑wide cultural initiatives.

What You’ll Bring

• AI fluency: You use AI tools daily (Claude, Figma AI, Cursor, or similar) with strong prompting and synthesis skills. You’re also helping others develop that muscle.
• Vibe coding: You can turn ideas into working prototypes using AI‑assisted coding tools, and you’re comfortable pushing the boundaries of what that looks like in a healthcare context.
• Technical depth: You’ve shipped code to production and can have an informed conversation about backend architecture, model behavior, and system constraints.
• Strategic craft: A portfolio that shows not just design quality but also evidence of strategic ownership: defining success metrics, navigating ambiguity, and influencing direction.
• Cross‑functional leadership: You’ve driven complex projects across multiple teams and know how to create momentum without direct authority.
• Mobile and web: Experience designing for mobile applications and responsive web.

Systems Thinking

Ability to think beyond a flow and communicate a holistic system that can scale for any program.

Appetite for Complexity

Energized by ambiguity and solving complex problems, and comfortable making calls when the path isn’t clear.

Mindset

• Deeply empathetic toward members navigating their family building experience, a space that’s emotionally intense, medically complex, and often uncertain.
• AI‑native: you think in terms of what AI makes newly possible, and you bring others along in that thinking.
• Invested in the people around you. You want the team to be better because you’re on it, and to make the team better by mentoring.

Nice to Have

• Experience in healthcare, health tech, or regulated domains.
• Background working with ML and AI teams on model‑driven products.
• Experience contributing to or building a consumer‑grade design system, including Figma variables and advanced component architecture.

Salary and Equity

The base salary range for this role is $195,000–$230,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset.

Benefits

• Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics.
• Whole‑self care through wellness partnerships
• Hybrid work, in‑office meals, and work‑together days
• 16 weeks 100% paid parental leave and new parent stipend (for Mavens who’ve been with us for 1 year+)
• Annual professional development stipend and access to a personal career coach through Maven for Mavens
• 401K matching for US‑based employees, with immediate vesting

These benefits are applicable to Maven Clinic Co., US‑based, full‑time employees only. 1099/Contract Providers are ineligible for these benefits.

Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g. [e-mail]). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: [e-mail]. For general and additional inquiries, please contact us at [e-mail].