Senior Product Consultant - Americas

Caterpillar Financial Services Corporation; Cary (NC); On-site; USD 148,000 - 222,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k) Savings

Tuition Reimbursement

Paid Time Off

Job summary

Caterpillar Financial Services Corporation in Cary, NC seeks a Senior Industry Solutions Consultant to serve as SME for Landscaping and Snow products, attachments, and services. You will partner with customers, dealers, and field teams to drive outcomes and shape the product roadmap.

Responsibilities include industry expertise, customer consulting, go-to-market, managed accounts support, and field/dealer enablement.

Qualifications

• Experience working with customers, dealers, or sales teams within Landscaping and Snow segments to understand needs and support product adoption.
• Ability to translate data into opportunities, improve efficiency, and influence commercial or product decisions.
• Strong track record of turning technical product knowledge into practical customer solutions and sales enablement assets.
• Experience coordinating with landscape and snow associations, product, sales, marketing, engineering, and dealer teams to align priorities.

Responsibilities

• Serve as SME for BCP/Caterpillar solutions within assigned industry segments.
• Monitor industry trends, competition, and emerging technologies to identify opportunities.
• Develop integrated solutions aligned to customer outcomes and value propositions.
• Partner with Managed Accounts teams to support strategic accounts and build stakeholder relationships.
• Educate Field Reps and Dealers on industry knowledge and solution selling.

Skills

Customer Focus

Products & Services

Decision Making

Effective Communications

Relationship Management

Value Selling

Job description

Career Area:

Sales

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Summary

As a Senior Industry Solutions Consultant, you will serve as the subject matter expert for assigned products, attachments, and services in the Landscaping and Snow application segments. You will partner with customers, associations, dealers, field teams, and internal stakeholders to drive customer outcomes, improve jobsite performance, identify growth opportunities, and shape the product roadmap through market and customer insights.

What You Will Do (Job Duties):

Industry Expertise

• Serve as the subject matter expert for BCP/Caterpillar solutions within assigned industry segments.

• Monitor industry trends, competitive activity, and emerging technologies

• Identify market opportunities and customers challenges

• Represent Caterpillar at key trade associations, industry conferences, and key customer events

Customer Consulting

• Establish a deep understanding of customers' operations and businesses

• Identify opportunities where Caterpillar solutions can improve productivity, safety, customer service

Go to Market

• Identify integrated solutions (Prime Product, Technology, Aftermarket/Services, Attachments) that are aligned to customer outcomes

• Development of differentiated value propositions

Managed Accounts Support

• Partner with Caterpillar Managed Accounts team to support strategic accounts within respective industries

• Build relationships with key stakeholders

Field Team and Dealer Enablement

• Educate Field Reps and Dealers on industry knowledge and solution-selling

• Support Field and Dealer teams at customer events

What You Will Bring (Core Skills):

Customer Focus: Builds trusted customer relationships, understands business needs, and creates solutions that improve satisfaction, loyalty, and business outcomes.

Products and Services: Applies deep product and service knowledge to support customers, advise stakeholders, and connect offerings to practical business solutions.

Decision Making and Critical Thinking: Analyzes data, challenges assumptions, evaluates options, and makes informed recommendations that support productive decisions.

Effective Communications: Communicates clearly across audiences, adapts messaging for stakeholders, and influences others through strong written, verbal, and presentation skills.

Relationship Management: Establishes and maintains productive long-term relationships with customers, dealers, vendors, peers, and internal partners.

Value Selling: Connects customer needs to solution value, quantifies business impact, differentiates offerings, and presents compelling business cases.

Top Candidates Will Have

• Experience working directly with customers, dealers, or sales teams specifically within Landscaping and Snow application segments to understand business needs, solve application challenges, and support product adoption.

• Demonstrated success using jobsite, market, customer, or performance data to identify opportunities, improve efficiency, and influence commercial or product decisions.

• A strong track record of translating technical product knowledge into practical customer solutions, sales enablement resources, training, or business cases.

• Experience partnering across landscape and snow associations, product, sales, marketing, engineering, or dealer-facing teams to align priorities, support launches, and drive measurable business outcomes.

• Proven ability to communicate product value, quantify customer impact, and influence stakeholders through consultative selling or value-based recommendations.

• Success managing multiple priorities in a dynamic environment while balancing customer needs, market trends, business goals, and product strategy.

Additional Information

• Position is located in Cary, NC

• Relocation assistance is available

• Visa sponsorship & ISE are not available

• The travel expectation for this role is 75%

• Onsite work model is expected when not traveling

Summary Pay Range:

$147,760.00 - $221,640.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits

Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*

• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

This position requires working onsite five days a week.Relocation is available for this position.Visa Sponsorship is not available for this position.

Posting Dates:

September 17, 2026 - September 25, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.