Senior Product Consultant

Caterpillar Inc.; Cary (NC); On-site; USD 128,000 - 193,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Health Savings Account

Flexible Spending Accounts

Career Development

Incentive bonus

Tuition Reimbursement

Job summary

Caterpillar Inc. in Cary, NC is seeking a Sales subject matter expert for BCP Services to support go-to-market initiatives and sales execution.

You will partner with customers, dealers, sales teams, and internal stakeholders to connect business needs with practical solutions that drive value and growth, at the intersection of customer needs, technical expertise, and commercial strategy. This role involves collaborating across teams to advance marketing technology priorities, develop product

Qualifications

• Customer-focused mindset and relationship building are essential.
• Strong product and service knowledge across Caterpillar offerings.
• Sharp decision-making with data-driven recommendations.
• Clear, persuasive communication tailored to different audiences.

Responsibilities

• Provide product application expertise and training on technology and safety.
• Manage marketing technology tools and develop a product roadmap.
• Collaborate across internal teams to align goals and priorities.
• Develop knowledge resources and sales growth programs for field teams.

Skills

Customer-focused mindset

Product knowledge

Decision making

Communication skills

Negotiation skills

Relationship management

Technical excellence

Value selling

Job description

Job Description

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Career Area

Sales

Role Summary

At Caterpillar, your work helps customers build a better, more sustainable world. In this role, you will support go-to-market initiatives and sales execution as a subject matter expert for BCP Services. You will partner with customers, dealers, sales teams, and internal stakeholders to connect business needs with practical solutions that drive value and growth. This role is ideal for someone who enjoys working at the intersection of customer needs, technical expertise, and commercial strategy. You will help customers and dealers understand how Caterpillar solutions can improve performance, increase efficiency, and support long-term success.

What You Will Do (Job Duties)

• Provide product application expertise and deliver training on applied technology, job efficiency, and safety for customers, company teams, and dealer sales personnel.
• Manage marketing technology tools and systems while partnering with key stakeholders to develop a product roadmap that supports business growth and customer needs.
• Collaborate across internal teams to align timelines, clarify marketing goals, and advance marketing technology priorities.
• Develop product knowledge resources and sales growth programs that support field-facing teams, customer engagement, and market execution.

What You Will Have (Core Skills)

• Customer-focused mindset: You anticipate customer needs, build strong relationships, deliver on commitments, and use customer insights to shape effective solutions.
• Product and service knowledge: You understand how products and services are positioned, sold, delivered, and connected across the organization.
• Decision-making and critical thinking: You gather relevant data, evaluate alternatives, assess risks and benefits, and make informed recommendations.
• Strong communication skills: You adapt messages for different audiences, communicate clearly across levels, and use influence and persuasion effectively.
• Negotiation skills: You seek win-win outcomes, listen actively, focus on business issues, and work collaboratively through differing viewpoints.
• Relationship management: You build productive long-term relationships with customers, dealers, vendors, and internal partners while aligning expectations and priorities.
• Technical excellence: You apply technical expertise to solve business challenges, engage subject matter experts when needed, and coach others in developing effective solutions.
• Value selling: You connect customer business needs to product, technology, and service solutions that clearly demonstrate value.

Top Candidates Will Have

• Customer, dealer, or field-facing experience identifying needs and recommending product, technology, or service solutions.
• Field experience working directly with customers and dealers to identify needs and develop solutions for aftermarket parts.
• Demonstrated product knowledge of hydraulic and undercarriage systems.
• Background in product application, technical sales, product support, commercial strategy, or dealer enablement.
• Ability to translate technical capabilities into clear customer value and business outcomes.
• Experience delivering product training, demonstrations, onboarding, or sales enablement support.
• Ability to use performance data, customer requirements, and field insights to identify growth opportunities.
• Strong cross-functional collaboration skills with the ability to influence priorities and support go-to-market execution.
• Familiarity with Caterpillar products, dealer operations, applied technology, connected solutions, or similar equipment technologies.
• Ability to manage multiple priorities in a fast-paced environment while building trusted stakeholder relationships.

Additional Information

• This position is located in Cary, NC or Peoria, IL
• Relocation assistance is available
• Visa sponsorship and ISE assistance is not ava
• Expected travel in this role is 25% domestic
• This position is required onsite 5 days a week when not traveling

Summary Pay Range

$128,470.00 - $192,710.00

Benefits

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement
• These benefits also apply to part-time employees

This position requires working onsite five days a week.

Relocation is available for this position.

Visa Sponsorship is not available for this position.

Posting Dates

September 24, 2026 - October 7, 2026

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.