Senior Product Communications Lead — Community

SupportFinity™; San Francisco (CA); On-site; USD 106,000 - 185,000; Full time

Benefits offered by this job

Medical, Dental, Vision & Disability

401(k)

Maternity & Parental Leave

Flexible PTO

Amazon Employee Discount

Job summary

Twitch is seeking a Senior Manager, Community Product Communications to shape and execute product storytelling across creators and audiences. You’ll translate complex product concepts into clear narratives and partner with product leadership to drive launches and ongoing communications.

The role requires at least 6 years in product or corporate comms, strong media relationships, and experience counseling C-level executives, with a creator-forward mindset and collaborative, fast-moving style.

Qualifications

• Minimum 6 years of experience in product and/or corporate communications, including in-house.
• Established relationships with relevant media.
• Proven success building and implementing product communications strategy.
• Ability to operate at both strategic and execution levels.
• Strong collaboration and project management skills.
• Experience counseling C-level executives.
• Exceptional written and verbal communications skills.
• Enthusiasm for Twitch and our community.

Responsibilities

• Tell Twitch’s product story with leadership and PMs, underscoring how we build for streamers and viewers.
• Develop communications campaigns for feature and product launches.
• Develop executive positioning strategy for product leadership.
• Identify opportunities to engage streamers and viewers through creative programming.
• Understand Twitch's community, policies, and products, and translate those concepts to broad audiences.
• Engage with media and external partners to provide an understanding of our work.
• Create the foundational materials needed to deliver compelling, consistent narratives.

Skills

Product comms

Media relationships

Executive counseling

Project management

Storytelling

Collaborative

C-level coaching

Job description

Twitch is seeking a Senior Manager, Community Product Communications to shape and execute product storytelling across creators and audiences. You’ll translate complex product concepts into clear narratives and partner with product leadership to drive launches and ongoing communications.

The role requires at least 6 years in product or corporate comms, strong media relationships, and experience counseling C-level executives, with a creator-forward mindset and collaborative, fast-moving style.