Senior Product Associate: Discovery & Growth

JPMorgan Chase & Co.; Columbus (OH); On-site; USD 100,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in Columbus, OH is seeking a Senior Product Associate in the Service Product team to help develop and optimize products by leveraging user research and customer feedback.

You will collaborate with cross-functional teams to shape the product roadmap and drive ongoing success across the product lifecycle. This role emphasizes partnering with Product Managers, analyzing metrics, and translating findings into actionable requirements and user stories.

Qualifications

• 3+ years of experience in product management or a relevant domain area.
• Proficient knowledge of the product development life cycle.
• Experience in product life cycle activities including discovery and requirements definition.
• Demonstrate knowledge of data analytics and data literacy.

Responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Anticipates and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Document the requirements, epics, and user stories to support product development

Skills

Product management

Data analytics

Requirements definition

Discovery

Product lifecycle

Job description

JPMorgan Chase & Co. in Columbus, OH is seeking a Senior Product Associate in the Service Product team to help develop and optimize products by leveraging user research and customer feedback.

You will collaborate with cross-functional teams to shape the product roadmap and drive ongoing success across the product lifecycle. This role emphasizes partnering with Product Managers, analyzing metrics, and translating findings into actionable requirements and user stories.