SENIOR PROCESSING ASSISTANT - 40008904

Durham County; Durham (NC); On-site; USD 41,000 - 55,000; Full time

Job summary

Durham County Government is seeking an administrative support associate in the Social Services department (DSS) to provide technical and clerical assistance. You will handle calls, draft documents, compile data, and generate reports with charts and graphs, while managing calendars and records in a fast-paced environment.

The role requires a high school diploma and at least two years of office/secretarial experience; bilingual skills and knowledge of NC Fast are preferred.

Qualifications

• High school diploma with at least two years of office/secretarial experience.
• Bilingual candidates preferred.
• Knowledge of NC Fast preferred.
• Strong written and verbal communication and proofreading.

Responsibilities

• Provides technical and administrative support to the Assistant Director of Family Economic Independence.
• Serves as the first line contact for internal and external clients and agencies.
• Answers and directs phone messages; composes and proofs correspondences and other documents.
• Compiles data and prepares statistical/summary reports with charts and graphs as requested.
• Maintains calendar reservation systems; manages paper and computerized record keeping systems.
• Ability to work in a fast-paced environment.

Skills

Communication

Administrative support

Data entry & reporting

Calendar management

Record keeping

Problem solving

Bilingual

Education

High school diploma

Job description

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Join Durham County Government
Durham County Government is home to over 2,000 dedicated professionals working together to deliver essential services that strengthen and support our vibrant, diverse community. As the heart of a fast-growing region, we offer meaningful careers across a wide range of fields—giving you the opportunity to make a real impact where you live, work, grow, and play. Learn more at www.dconc.gov .

DEPARTMENT:

SOCIAL SERVICES (DSS)

DATE POSTED:

OCTOBER 27, 2026

CLOSING DATE:

NOVEMBER 10, 2026

HIRING RANGE:

$40,528.00 - $54,689.00

POSITION NUMBER:

40008904

THIS IS A REPOST. PREVIOUS APPLICANTS ARE STILL BEING CONSIDERED

DUTIES AND RESPONSIBILITIES:

The functions listed below are those that represent the majority of the time spent working in this position. Management may assign additional functions related to the type of work of the position as necessary.

Provides technical and administrative support to the Assistant Director of Family Economic Independence; serves as the first line contact for internal and external clients and agencies; answers and directs phone messages; composes and proofreads correspondences and other documents; compiles data and prepares statistical/summary reports with charts and graphs as requested; maintains calendar reservation systems; manages paper and computerized record keeping systems. Ability to work in a fast-paced environment.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of some economic programgeneral procedures, methods, and practices.


• Significant knowledge and ability to use correct grammar, vocabulary, spelling, proofreading and program terminology to compose correspondence, reports and other materials.


• Significant knowledge of program content and services to apply in the analysis of information and decision-making.


• Experience supporting adepartment/program with administrative duties.


• Experience collaborating and providing updates with other partnering agencies.


• Ability to record, compile, summarize and analyze narrative and numerical materials.


• Ability to communicate effectively both orally and in writing.


• Ability to plan, prioritize, organize and review administrative and program workflow and procedures.


• Ability to learn, interpret and analyze applicable program content and make necessary decisions.


• Ability to learn, interpret and explain policies, regulations and programs.


• Ability to exercise judgment and discretion in problem-solving.


• Ability to answer inquiries independently and coordinate a variety of resources in acquiring information.

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:

Graduation from high school and demonstrated possession of knowledges, skills and abilities gained through at least two years of office assistant/secretarial experience; or an equivalent combination of training and experience.

PREFERRED QUALIFICATIONS:

Preference will be given to applicants with bilingual skills.

Preference will be given to applicants with knowledge of NC Fast.

AMERICANS WITH DISABILITIES ACT COMPLIANCE:

Durham County is an Equal Opportunity Employer. ADA requires Durham County to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

BACKGROUND CHECK STATEMENT:

This position may be subject to a background check, which could include, but is not limited to, criminal history (employment-related and/or SBI fingerprint-based), credit history, motor vehicle records, educational verification, and checks of the sexual offender registry, depending on the specific requirements of the role. A conviction record does not automatically disqualify an applicant from employment consideration, unless otherwise required by applicable state law.

Durham County is an Equal Opportunity Employer