Senior Process Improvement Analyst

791 Chickasaw Federal Health, LLC; Washington (District of Columbia); On-site; USD 71,000 - 80,000; Full time

Benefits offered by this job

Medical Dental Vision

Life Insurance

Disability Insurance

401k Immediate Vesting

Professional Development Assistance

Legal Aid Assistance Program

Fertility/Fertility Assistance

Paid Time Off

Federal Holidays

Job summary

Chickasaw Nation Industries, Inc. (CNI) is seeking a Business Process Analyst IV to analyze and improve business processes across the organization.

You will identify gaps, inefficiencies, and opportunities, gathering requirements and documenting current and future workflows. You will create process maps, SOPs, and KPI measurements, collaborating with cross-functional teams to implement changes, drive productivity, and reduce costs while enhancing quality.

Qualifications

• Bachelor's degree plus 7+ years of relevant experience.
• Equivalent combination of education/experience considered.

Responsibilities

• Analyze existing business processes to identify gaps, inefficiencies, and improvement opportunities.
• Gather requirements via interviews, workshops, and data analysis; document current and future workflows.
• Create process maps and documentation including SOPs, decision points, inputs, outputs, and dependencies.
• Collaborate with cross functional teams to align on process changes and support successful implementation.
• Recommend and implement process improvements to enhance productivity, reduce cost, and improve quality.
• Perform data analysis to uncover trends and drive data based improvement recommendations.
• Support change management by communicating updates, addressing concerns, and facilitating training.
• Establish and monitor KPIs to measure process effectiveness and track ongoing performance.
• Promote continuous improvement and stay current on industry best practices.
• May lead, train, and mentor team members.

Skills

Data analysis

Process mapping

SOP development

Requirements gathering

Cross-functional collaboration

KPI development

Change management

Education

Bachelor's degree

Job description

Chickasaw Nation Industries, Inc. (CNI) is seeking a Business Process Analyst IV to analyze and improve business processes across the organization.

You will identify gaps, inefficiencies, and opportunities, gathering requirements and documenting current and future workflows. You will create process maps, SOPs, and KPI measurements, collaborating with cross-functional teams to implement changes, drive productivity, and reduce costs while enhancing quality.