Senior Process Analyst - Drive Process Improvements & Insights

GEICO; Indianapolis (IN); On-site; USD 74,000 - 141,000; Full time

Job summary

GEICO in Indianapolis, IN is seeking a Senior Process Analyst to analyze complex business problems, understand performance drivers, and develop data-driven solutions. You will collaborate with cross-functional teams and partners across the business to drive meaningful change.

The role emphasizes turning insights into recommendations, monitoring KPIs, and delivering actionable analysis to support sales, underwriting, and operations. A background in GEICO processes helps.

Qualifications

• Proficient with Microsoft Excel, Word and PowerPoint.
• Strong data analysis and analytical thinking skills.
• Experience working cross-functionally with sales, service and underwriting teams.

Responsibilities

• Lead and support large, complex initiatives to solve business challenges and improve performance.
• Partner with business leaders and cross-functional teams to implement solutions and drive measurable results.
• Analyze sales, underwriting, claims and other data to identify trends and opportunities for improvement.
• Monitor KPIs and evaluate the effectiveness of process improvements and initiatives.
• Create clear, actionable recommendations and present findings to stakeholders at various levels.

Skills

Excel

Word

PowerPoint

Data analysis

Cross-functional teamwork

Attention to detail

Communication

Organizational skills

Job description

GEICO in Indianapolis, IN is seeking a Senior Process Analyst to analyze complex business problems, understand performance drivers, and develop data-driven solutions. You will collaborate with cross-functional teams and partners across the business to drive meaningful change.

The role emphasizes turning insights into recommendations, monitoring KPIs, and delivering actionable analysis to support sales, underwriting, and operations. A background in GEICO processes helps.