Senior Privacy & Consent Compliance Leader

LendingClub; San Francisco (CA); Hybrid; USD 140,000 - 159,000; Full time

Benefits offered by this job

Medical, dental and vision plans

401(k) match

Flexible time off

Parental leave

Job summary

Happen Bank is seeking a Sr Privacy & Consent Compliance Manager to lead its privacy compliance and customer communication preferences programs. You will translate regulatory requirements into practical policies, controls, and customer experiences, partnering with Legal, Compliance, Marketing, Tech, and Operations.

You will own consent management, develop privacy notices, and guide privacy-by-design reviews for new products and campaigns.

Qualifications

• 6+ years of experience in banking or financial services, primarily within compliance, risk management, or audit.
• 3+ years of direct experience in privacy compliance.
• Deep understanding of privacy regulations (GLBA, Regulation P, CAN-SPAM, TCPA) and state privacy laws.

Responsibilities

• Lead the Bank’s privacy compliance program ensuring GLBA and Regulation P adherence.
• Monitor regulatory developments and assess impact on products and data practices.
• Own consent and opt-out management across email, text, phone, mail and digital channels.
• Establish and maintain customer communication preference standards and timely processing.
• Develop and maintain privacy policies, disclosures, and notices.
• Provide privacy guidance for new products, campaigns, vendors, and data sharing.
• Conduct annual privacy risk assessments and ongoing monitoring.
• Support regulatory examinations, audits, and corrective action tracking.
• Partner with Third-Party Risk Management for vendor privacy oversight.
• Oversee privacy-related complaints and incident investigations.
• Use AI thoughtfully to improve privacy and compliance with governance and human oversight.
• Deliver privacy training and reporting metrics for leadership.

Skills

Privacy compliance

Regulatory knowledge

Communication skills

AI literacy

Stakeholder management

Education

Bachelor’s degree or higher

Job description

Happen Bank is seeking a Sr Privacy & Consent Compliance Manager to lead its privacy compliance and customer communication preferences programs. You will translate regulatory requirements into practical policies, controls, and customer experiences, partnering with Legal, Compliance, Marketing, Tech, and Operations.

You will own consent management, develop privacy notices, and guide privacy-by-design reviews for new products and campaigns.