Senior Principal Payment Industry Relations Manager

Capital One; New York (NY); On-site; USD 194,000 - 221,000; Full time

Job summary

Capital One seeks a Senior Principal for Payment Industry Relations to lead the Global Payment Network engagement with major associations in payments, digital identity, and emerging technologies. You will shape standards, represent Capital One at senior levels, and communicate critical industry developments across the company.

The role involves driving strategic discussions, influencing specifications, and traveling up to 25% to support global partnerships and initiatives.

Qualifications

• High School Diploma, GED or equivalent certification.
• At least 5 years experience working in e-commerce, authentication or digital identity product development.
• 6+ years of experience developing standards specifically focused on e-commerce technologies.

Responsibilities

• Represent the Capital One Global Payment Network (GPN) at senior levels within industry associations related to payments, digital identity, and emerging technologies like agentic commerce.
• Contribute to the development of global payment specifications, advocating for GPN’s position in standards, specifications, and industry initiatives.
• Provide insights and thought leadership internally by surfacing and facilitating discussions on key industry developments.
• Effectively communicate industry developments to internal stakeholders, including senior leadership.
• Act as an internal advocate for the Industry Relations team, proactively identifying opportunities to demonstrate value across the organization.
• This role requires up to 25% domestic and international travel.

Skills

Industry relations

E-commerce

Digital identity

Standards development

Travel readiness

Education

High School Diploma or GED

Bachelor's degree

Master's degree

Job description

The Industry Relations team is trusted to fulfill leadership positions in global payments industry associations. In this role, you will help manage the strategy of Capital One's Global Payment Network industry participation, influencing standards and specifications related to payments, digital identity, and emerging technologies (such as agentic commerce) within a collaborative and consensus-driven environment. The team leads industry engagement with EMVCo, FIDO, W3C and other associations for the Global Payment Network.

Core Responsibilities

• Industry Representation: Represent the Capital One Global Payment Network (GPN) at senior levels within industry associations related to payments, digital identity, and emerging technologies like agentic commerce.
• Standards & Specification Influence: Contribute to the development of global payment specifications, advocating for GPN’s position in standards, specifications, and industry initiatives with diplomacy alongside senior industry peers.
• Internal Thought Leadership: Provide insights and thought leadership internally by surfacing and facilitating discussions on key industry developments to help shape the network's point of view.
• Stakeholder Communication: Effectively communicate industry developments to internal stakeholders, including senior leadership.
• Team Advocacy: Act as an internal advocate for the Industry Relations team, proactively identifying opportunities to demonstrate value across the broader organization.
• Client Facing: This role requires up to 25% domestic and international travel.

Basic Qualifications

• High School Diploma, GED or equivalent certification
• At least 5 years experience working in e-commerce, authentication or digital identity product development

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, Engineering or Business Administration
• 6+ years of experience developing standards specifically focused on e-commerce technologies

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Sales Territory: $161,500 - $184,300 for Senior Principal Payment Industry Relations (GPN)

McLean, VA: $177,700 - $202,800 for Senior Principal Payment Industry Relations (GPN)

New York, NY: $193,800 - $221,200 for Senior Principal Payment Industry Relations (GPN)

Riverwoods, IL: $161,500 - $184,300 for Senior Principal Payment Industry Relations (GPN)

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace.

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).