Principal Payment Product Readiness Manager

Capital One; New York (NY); On-site; USD 166,000 - 189,000; Full time

Job summary

Capital One is seeking a strategic leader to drive payment product go-to-market readiness. The role emphasizes GTM strategy creation, stakeholder alignment, market positioning, and content development to boost product adoption and growth.

The ideal candidate has deep payments industry experience, global rollout exposure, and proficiency with data tools. This on-site position in New York offers strong collaboration across product, marketing, and sales teams.

Qualifications

• Minimum education: high school diploma or equivalent.
• At least 5 years of payments industry experience in product go-to-market, technology, operations, customer service, marketing or communications.
• Preferred candidates hold a bachelor's degree in business, finance, IT, communications, or marketing.
• Experience with scaling go-to-market programs in a global environment preferred.
• Proficiency with SQL, Teradata or Splunk is desirable.

Responsibilities

• Go-to-Market Leadership: Lead the creation of Go-to-Market strategies and plans to drive product adoption.
• Stakeholder Alignment: Lead and facilitate meetings with key stakeholder groups to gather requirements, gain internal alignment on go-to-market program development, and ensure executional delivery.
• Market Strategy and Positioning: Support product positioning in the market by incorporating relevant marketing strategies.
• Content Development: Drive the creation of internal and external content for product education, awareness, marketing, training, general information, and implementation to boost adoption, growth, and retention.
• Market Expertise and Education: Utilize industry, market, and product expertise to proactively educate teams on market developments, emerging themes, and potential partnership opportunities.
• Client Team Communication: Provide consistent communication to client-facing teams regarding product positioning, education on products, industry trends, and exploration.

Education

High School Diploma, GED or equivalent certification

Bachelor's Degree in Business, Finance, Information Technology, Communications or Marketing

Tools

SQL

Teradata

Splunk

SAFe (Scale Agile Framework) certification

Job description

Responsibilities include but are not limited to:

• Go-to-Market Leadership: Lead the creation of Go-to-Market strategies and plans to drive product adoption
• Stakeholder Alignment: Lead and facilitate meetings with key stakeholder groups to gather requirements, gain internal alignment on go-to-market program development, and ensure executional delivery
• Market Strategy and Positioning: Support product positioning in the market by incorporating relevant marketing strategies
• Content Development: Drive the creation of internal and external content for product education, awareness, marketing, training, general information, and implementation to boost adoption, growth, and retention
• Market Expertise and Education: Utilize industry, market, and product expertise to proactively educate teams on market developments, emerging themes, and potential partnership opportunities
• Client Team Communication: Provide consistent communication to client-facing teams regarding product positioning, education on products, industry trends, and exploration

Basic Qualifications:

• High School Diploma, GED or equivalent certification
• At least 5 years of payments industry experience in product-go-to market, technology, operations, customer service, marketing, finance or communications

Preferred Qualifications:

• Bachelor's Degree in Business, Finance, Information Technology, Communications or Marketing
• 6+ years of payments industry experience in product go-to-market, technology, operations, customer service, marketing, finance or communications
• SAFe (Scale Agile Framework) certification
• Experience with SQL, Teradata or Splunk
• Experience launching products or technical services, including success in a global environment

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Sales Territory: $138,100 - $157,700 for Principal Payment Product Readiness

McLean, VA: $151,900 - $173,400 for Principal Payment Product Readiness

New York, NY: $165,700 - $189,200 for Principal Payment Product Readiness

Riverwoods, IL: $138,100 - $157,700 for Principal Payment Product Readiness

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).