Senior Premium Solutions Manager – M&A Ops, Remote

Ideals; United States; Remote; USD 75,000 - 90,000; Full time

Benefits offered by this job

Remote-friendly

Home office budget

Co-working expense coverage

IT equipment budget

AI tools access

Health insurance + 401(k) match

20 days annual leave

Mental health reimbursement

Meetups budget

Internal referral program

Job summary

Ideals is seeking a Senior Premium Solutions Manager to join our remote team from Chicago, serving investment banking clients across the US. You will ensure flawless execution from onboarding through deal close, collaborating with the Key Accounts sales team and delivering strategic operations in fast-paced environments.

The role emphasizes clear communication, problem solving under pressure, and building credibility with demanding professionals in the global M&A space.

Qualifications

• 2+ years in a Solutions Manager, Account Manager, Technical Account Manager, Sales Engineer, or Customer Support role.

Responsibilities

• Enable strategic and premium clients to execute projects through high-touch operational execution, product guidance, and workflow coordination.
• Build trusted operational relationships with the deal execution team and other stakeholders when required.
• Guide clients during onboarding, project launch, migrations, and other critical project phases.
• Run regular check-ins with the client team and internal sales account owner to surface early warning signs.

Skills

Solutions Manager experience

Client-facing communication

High-pressure delivery

Analytical problem solving

Organized/self-starter

English proficiency

Job description

Ideals is seeking a Senior Premium Solutions Manager to join our remote team from Chicago, serving investment banking clients across the US. You will ensure flawless execution from onboarding through deal close, collaborating with the Key Accounts sales team and delivering strategic operations in fast-paced environments.

The role emphasizes clear communication, problem solving under pressure, and building credibility with demanding professionals in the global M&A space.