Senior Premier Relationship Leader - Growth & Client Experience

Morgan Stanley; Gilbert (AZ); On-site; USD 120,000 - 190,000; Full time

Job summary

Morgan Stanley in Gilbert, AZ seeks a Premier RM Senior Manager to lead service and relationship management for existing and prospective clients. You will coach teams, drive growth, and ensure achievement of daily to annual performance targets, while maintaining risk standards.

The role emphasizes leadership development, client-centric strategies, and collaboration with cross-functional partners to optimize outcomes and wallet share.

Qualifications

• Bachelor’s degree in finance, business or related field.
• Experience leading teams and achieving growth targets.
• Strong communication and relationship-management skills.
• Understanding of securities industry and risk controls.

Responsibilities

• Focus on bottom-line performance and improve overall performance and client experience.
• Deliver results across retention, NNA, banking and referral conversion.
• Set a performance culture with clear expectations; coach and develop leaders.
• Forecast, scorecards, and gap-to-goal actions to manage to target.
• Partner with Platforms, Marketing, WFM, P2A, A&D, and Risk/Compliance to improve outcomes.
• Expand share of wallet by connecting clients to relevant solutions.
• Strengthen controls and supervision; ensure compliance with policies and regulatory requirements.
• Identify, recruit, develop and retain key talent.

Skills

Leadership experience

Executive presence

Client-first mindset

Sales instincts

Education

Bachelor’s Degree (Finance/Business preferred)

Job description

Morgan Stanley in Gilbert, AZ seeks a Premier RM Senior Manager to lead service and relationship management for existing and prospective clients. You will coach teams, drive growth, and ensure achievement of daily to annual performance targets, while maintaining risk standards.

The role emphasizes leadership development, client-centric strategies, and collaboration with cross-functional partners to optimize outcomes and wallet share.