Senior Practice Manager - Ortho Musculoskeletal 7 FL

Penn Medicine; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Penn Medicine seeks a Senior Practice Manager for the Ortho Musculoskeletal department. This role involves strategic operational leadership, managing a large team, and ensuring high-quality patient care. The ideal candidate will have extensive healthcare experience and a strong focus on regulatory compliance and financial management.

Benefits

Comprehensive health programs

Tuition assistance

Commitment to diversity and inclusion

Qualifications

• Minimum 6+ years relevant healthcare experience, including 3+ years management experience.

Responsibilities

• Provide strategic operational leadership across all aspects of practice management.
• Manage a team of 15+ staff and oversee over 20,000 annual visits.
• Ensure efficient daily operations including patient scheduling and billing.

Skills

Leadership

Financial Management

Regulatory Compliance

Quality Improvement

Strategic Planning

Education

Associate of Arts or Science

Bachelor's Degree

Job description

Senior Practice Manager - Ortho Musculoskeletal 7 FL

Join us at Penn Medicine, University of Pennsylvania Health System, as a Senior Practice Manager - Ortho Musculoskeletal 7 FL.

Description

Penn Medicine is committed to providing exceptional patient care, conducting innovative research, and educating future medical leaders. Working here involves collaboration with top professionals across disciplines.

Today, someone at Penn Medicine will make a breakthrough, heal a heart, or deliver hopeful news. Our employees shape our future. Are you ready to live your life's work?

Job Title: Senior Practice Manager

Department: Ortho Musculoskeletal 7 FL

Location: Penn Medicine University City - 3737 Market St

Hours: Full Time

Responsibilities

1. Provide strategic operational leadership across all administrative, financial, regulatory, quality, HR, patient/employee satisfaction, and clinical aspects.
2. Manage a team of 15+ staff and oversee over 20,000 annual visits.
3. Handle practice complexities such as multiple locations, high square footage, service line oversight, inpatient coordination, academic involvement, and regulatory compliance.
4. Ensure efficient daily operations including patient scheduling, billing, and service coordination.
5. Champion quality initiatives and maintain a patient/customer focus, reflected in satisfaction scores.
6. Achieve financial goals, manage budgets, and promote a collaborative work environment.
7. Review work processes regularly to improve efficiency, including technology implementation.
8. Ensure regulatory compliance and serve as liaison to stakeholders and external partners.
9. Directly and indirectly manage practice staff.

Additional Responsibilities

Include internal and external relationship management, strategic planning, patient care processes, quality improvement, regulatory compliance, change management, financial management, staffing, performance management, staff development, organizational health, workforce planning, and other duties as needed.

Credentials and Experience

• Associate of Arts or Science required; Bachelor's preferred.
• Minimum 6+ years relevant healthcare experience, including 3+ years management experience.
• Equivalent experience considered if degree is not held.

Our Commitment

We believe in caring for our employees as the first step in providing the best patient care. Our benefits include comprehensive health programs, tuition assistance, and a commitment to diversity and inclusion.

Additional Information

• Seniority level: Director
• Employment type: Full-time
• Job function: Management
• Industries: Healthcare, Medical Practices, Wellness