Senior Practice Manager

Intermountain Healthcare Inc.; Salt Lake City (UT); On-site; USD 93,000 - 145,000; Full time

Benefits offered by this job

Benefits package

PEAK program

Job summary

Intermountain Health in Salt Lake City is seeking a Senior Practice Manager to lead ambulatory care operations across multiple clinics, ensuring patient safety, quality of care, and an excellent patient experience. This role oversees 10–30 physicians, 23–60 caregivers, and 3–7 clinics with potential travel across markets.

You will hire and develop staff, manage budgets, coordinate with HR and IT, and foster leadership within a matrixed organization while promoting equity and caregiver engagement.

Qualifications

• Leadership experience and ability to inspire accountability and teamwork.
• Develops vision for practice and executes plans to achieve it.
• Experience in a matrixed organization and influencing non-direct reports.
• Effective communication and interpersonal relations skills.
• Ability to direct, supervise, and coach front office staff.
• Strong computer skills including word-processing, spreadsheets, databases, and presentations.
• Ability to problem solve and address physician, employee, and patient issues.

Responsibilities

• Lead ambulatory care operations including patient safety and quality assurance.
• Hire, evaluate performance, coach, and take corrective actions.
• Oversee budgets, caregiver engagement, and growth across clinics.

Skills

Leadership experience

Vision for practice

Matrixed organization

Communication skills

Supervise front office

Computer skills

Problem solving

Education

Bachelor's degree in related field

5 years leadership experience in healthcare

2 years leadership over multiple departments

Tools

MS Office Suite

Job description

Primary Childrens Outpatient Clinic

Full time

R185095

Job Description:

Location- Dental Clinic at Primary Children's Hospital

The Senior Practice Manager provides effective leadership and creates a culture of accountability for ambulatory care operations including excellence in patient and caregiver safety, quality assurance of care, patient experience, equity, patient access to care, financial stewardship including budget management, caregiver engagement, and growth. The Senior Practice Manager makes employment decisions including hiring, performance evaluations, coaching, and corrective action decisions. This role also supports ancillary services such as human resources and information systems.

Complexity of Scope – Primary Determinant

This position is typically responsible for and collaborates with 10-30 Physicians and/or APPs and 23-60 Caregivers and oversees approximately 3-7 clinics. They could potentially manage multiple specialties across a market which may require some to moderate travel. The Senior Practice Manager role may have oversight of up to 1-4 direct leader reports of which they will be required to lead and foster their development.

Minimum Qualifications

• Leadership experience and a demonstrated ability to inspire and motivate others to create a culture of accountability and teaming
• Develops vision for practice and executes plans to achieve vision.
• Experience working in a matrixed organization and demonstrated ability to influence non-direct reports to meet department goals
• Demonstrated effective communication and interpersonal relations skills.
• Demonstrated ability to direct, supervise, and coach front office staff.
• Demonstrated strong computer skills, including proficiency in word-processing, spreadsheet, and advanced computer applications (i.e. database or presentations).
• Ability to problem solve and address issues raised by physicians, employees, and patients.

Preferred Qualifications

• Bachelors Degree in a related field
• 5 years leadership experience in a healthcare setting
• 2 years leadership experience over multiple departments, budgets, and leaders

Location:

Primary Childrens Outpatient Clinic

Work City:

Salt Lake City

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$44.99 - $69.44

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

All positions subject to close without notice.

Thanks for your interest in continuing your career with our team!