Senior Practice Manager

Baptist; Madison (MS); On-site; USD 65,000 - 90,000; Full time

Job summary

Baptist Memorial Health Care Corporation seeks a results-driven clinic operations manager to oversee practice management, financial activities, and compliance across multiple locations. You will align operational resources with strategic growth plans to expand patient access and optimize clinic services.

The role requires proven supervisory experience, familiarity with healthcare billing, and strong data analysis and communication skills to support providers, staff, and hospital committees.

Qualifications

• Bachelor's degree in Business Administration, Nursing/Health Science or related field or equivalent experience.
• 1 year supervisory or manager experience in general industry.
• 1 year clinic management or billing/finance experience in healthcare/medical field.
• Master's degree preferred.

Responsibilities

• Coordinate and manage all clinic services including scheduling and treatment across multiple locations.
• Determine staffing levels and assess performance to improve efficiency and service.
• Ensure accurate data collection and approve accounts payable for all clinics.
• Facilitate quality improvement initiatives and implement action plans.
• Assist the Director with special projects and clinic representations on hospital committees.
• Collaborate with hospital departments and clinics to grow clinic volume and maintain billing compliance knowledge.

Skills

Medical terminology

Data analysis

Communication skills

PC literacy

Problem solving

Education

Bachelor's degree in Business Administration

Bachelor's degree in Nursing/Health Science or related field

Master's degree

Tools

Microsoft Excel

Microsoft Word

Job description

Job Summary

Responsible for directing and administering practice management functions. Management of financial activities and ensuring clinical areas in compliance with federal, state and local regulations. Integrates organization strategic growth plans with operations to expand patient care access, improve efficiency, and maximize clinic service offerings. Ensure appropriate systems and staffing resources deployed for clinical, revenue, and procedural compliance. Functions as a resource to providers, staff, and supervisors in the deployment of business and strategic initiatives. Report to the Directors any unresolved issues or concerns of patients, staff and providers. Assists with new clinic implementation and represents the clinic professionally to the community. Adopts the Mission and Vision statement of Baptist Memorial Healthcare Corporation in all aspects of their work. Performs all other duties as assigned.

Responsibilities

• Coordinate and manage all clinic services including scheduling, treatment and delivery of excellent customer to patients, families, physicians and staff in multiple locations while serving as direct report to those managers. 20%
• Determines appropriate staffing levels, evaluates performance, recommends changes to improve efficiencies and ensure satisfactory service to physicians, patients and other customers. 20%
• Ensure accurate data collection at all levels. Responsible for accounts payable approval for all clinic locations. 20%
• Facilitates quality improvement activities, identifies indicators and implements action plans in timely manner. 20%
• Assist Director in special projects, as presented, including new clinic implementation, clinic representation on hospital committees. 10%
• Collaborates with hospital departments and all clinics to promote growth in clinic volume and continuity of care for patients. Maintains up to date knowledge of billing compliance issues. 10%

Specifications

Experience

Minimum Required

• 1 year supervisory or manager experience in general industry

Preferred/Desired

• 1 year clinic management or billing/finance experience in healthcare/medical field

Education

Minimum Required

• Bachelor's degree in Business Administration, Nursing/Health Science or related field or equivalent experience

Preferred/Desired

• Master's degree

Special Skills

Minimum Required

• Working knowledge of medical terminology, spreadsheets and word processing (PC literacy). Ability to defuse volatile situations, address patient/customer needs, analyze data and trends, enforce and develop continuous quality improvement measures. Must have proven excellent oral and written communication skills with multi-level staff and management.