Senior Practice Manager

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 92,000 - 147,000; Full time

Job summary

SUNY Upstate Medical University is seeking a Senior Practice Manager to coordinate daily administrative operations across the Primary Care Division. You will support finances, HR, purchasing, and office management to ensure efficient clinic operations.

You will work with department leadership to implement policies, monitor budgets, and support staff, visiting two locations in Fayetteville NY.

Qualifications

• Bachelor's degree and 3 years experience in a medical practice or health care setting.
• Experience in healthcare administration, budgeting, HR, and operational management.
• Strong organizational, communication, and interpersonal skills.
• Proficiency with MS Office and electronic health records systems.
• Ability to maintain confidentiality and exercise discretion.

Responsibilities

• Coordinate daily administrative functions including scheduling, patient flow, and resource allocation.
• Manage and oversee clinic staff.
• Develop, implement, and revise departmental policies to improve efficiency and quality of care.
• Manage budgeting, expenses, and financial reporting.
• Oversee HR functions including hiring, onboarding, training, and evaluations.
• Oversee purchasing and inventory to ensure supplies are available.
• Monitor financial records and assist with budgeting/forecasting.
• Recommend staffing changes to meet operational needs.
• Serve as liaison between clinical staff, admin, and external vendors.
• Identify opportunities to improve workflow and patient experience.
• Ensure compliance with policies, regulations, and procedures.
• Promote team unity and engagement.

Skills

Budgeting

HR

Operations management

Organizational skills

Communication

Interpersonal skills

Multitasking

Discretion/confidentiality

Collaboration

Education

Bachelor's degree in a related discipline

Tools

Microsoft Office Suite

Electronic health records systems

Job description

Job Summary:

The Senior Practice Manager coordinates and facilitates the daily administrative operations of the Primary Care Division. This role supports multiple administrative areas including finance, human resources, purchasing, and general office management to ensure smooth and efficient clinic operations. The Senior Practice Manager works closely with department leadership to implement policies and procedures, monitor budgets, and support staff.

Key Responsibilities

• Coordinate daily administrative functions such as faculty, staff, and rotating learner scheduling, patient flow, and resource allocation to optimize department operations
• Manage and oversee clinic staff
• Recommends and assist in the development, implementation, and revision of departmental policies and procedures to improve efficiency and quality of care
• Manages budget development and monitoring, including tracking expenses and assisting with financial reporting
• Oversee human resource functions including assisting with hiring and recruitment processes, onboarding, staff training, and performance evaluations
• Manage purchasing and inventory processes to ensure timely availability of necessary supplies and equipment
• Monitor departmental financial records and assist with budgeting and forecasting activities
• Recommend staffing changes, promotions, or adjustments to meet operational needs
• Serve as a liaison between clinical staff, administrative personnel, and external vendors or service providers
• Identify and implements opportunities to improve workflow, reduce costs, and enhance patient experience
• Ensure compliance with relevant institutional policies, regulations, and procedures
• Promote team unity and engagement

Minimum Qualifications

Bachelors Degree in a related discipline and 3 years experience in a medical practice or health care setting. Experience in healthcare administration, preferably within a medical practice or clinical setting. Will consider equivalent combination of education and experience.

• Familiarity with budgeting, human resources, and operational management
• Strong organizational, communication, and interpersonal skills
• Ability to work collaboratively with physicians, staff, and external partners
• Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Exceptional organizational and time-management skills with the ability to prioritize and multitask effectively
• Ability to maintain confidentiality and exercise discretion in handling sensitive information
• Basic knowledge of the heath field as it applies to the position's specific operational responsibilities
• Proficiency with electronic health records systems and standard office software
• Position requires visits to two different locations: Hill Medical Center & Towne Drive, Fayetteville NY

Work Days

Monday - Friday daytime hours

Message to Applicants

L5: $92,000 - $147,200

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.The salary range depicted is based on full time, 1.0 FTE and would be prorated accordingly for less than 1.0 FTE.

Recruitment Office:MedBest Medical Management