Practice Manager - Utica GYN

Community Memorial Hospital, Inc.; City of Utica (NY); On-site; USD 65,000 - 75,000; Full time

Job summary

Community Memorial Hospital, Inc. in Utica, NY seeks a Practice Administrator to direct daily operations, review performance, and drive efficiency across policy and budget.

The role oversees clinical staff and collaborates on finance, HR, and strategic initiatives to enhance patient care and service delivery. The incumbent partners with leadership to ensure compliance, confidentiality and high-quality outcomes in a dynamic healthcare environment with opportunities for revenue optimization and

Qualifications

• BS or BA in Health Services Administration.
• Five years of medical office experience, including three years in a supervisor/management capacity.

Responsibilities

• Directs day to day operations of assigned practice(s) and reviews operational issues to improve performance and efficiency.
• Collaborates on budgeting, net revenue growth, expenses, billing, coding and contracts.
• Manages HR activities including hiring, compensation, benefits, employee relations and compliance.
• Oversees strategic planning, marketing and promotion of the practice and physicians.
• Coordinates with IT on data management, system security and services.
• Ensures compliance with regulatory standards and patient safety, HIPAA, and quality assurance.
• Supervises nursing staff and clinical operations to ensure proper patient care and documentation.
• Participates in enterprise planning related to emergency/disaster response and staff training.

Skills

Supervisory experience

Healthcare administration

Budget management

Education

Bachelor's degree in Health Services Administration

Job description

• Pay or shift range: $65,000 USD to $75,000 USD
  The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Responsibilities and Duties:

• Directs day to day operations of assigned practice(s) to include ongoing review and evaluation of operational issues. Recommends measures to improve performance and increase efficiency in the office including policy, budget and other practice related issues.
• Financial management includes collaborating with the SDO and the Patient Access & Coding Supervisor regarding budgeting, net revenue growth, expense management, billing, coding and contract negotiation.
• Human Resource management includes collaborating with the SDO, Director of Human Resources regarding hiring, orientation, compensation, benefits, employee relations and compliance.
• Strategic planning and marketing management includes collaborating with the SDO, CMO and Marketing Coordinator- to include promoting practice and physicians in an effective manner to the public and referral sources and identifying new revenue streams.
• Information management includes collaborating with the Information Technology Dept. on computer hardware & software, server administration, data management, database design & implementation, network security, contract information technology services, telephone systems and contract transcription services.
• Risk management includes collaborating with the SDO, CMO and Corporate Compliance Coordinator, to include corporate liability protection, physician malpractice, OSHA & CLIA compliance issues, patient safety, HIPAA compliance and patient satisfaction.
• Professional responsibility to include knowledge & leadership skills, ethical standards, staff motivation, staff & continuing education. Initiates and facilitates staff meetings. Attends educational seminars and activities, which benefit the practices.
• Oversees clinical nursing care in collaboration with CMO and PHM Nurse, ensuring compliance with established regulations and standards including quality assurance, confidentiality, and medical record documentation.
• Provides direct supervision to nurses and subordinate staff in conjunction with CMO and SDO, ensuring appropriate assessment and treatment of patient health. Serves as key problem-solving resource for staff on patient issues. Studies patient needs/trends and suggests solutions to ongoing patient care problems.
• Oversees with CMO and PHM Nurse on development and implementation of nursing department’s mission, goals, policies, procedures, budget quality assurance plan, and work standards.
• Collaborates with Quality to compiles/analyzes data on patient outcomes, quality assurance results, budget/goal achievement, and performance/productivity and prepares reports for administration.
• Collaborates with SDO and Emergency Management Director to participate in planning related to emergency/disaster responses.
• Works with clinical point of care nurse in each department/site to accurately monitor all clinical logs for accuracy.
• Studies patient needs/trends, analyzes patient flow problems, and suggests solutions to patient care problems.
• Works collaboratively with other departments that impact family health center operations.
• Completes reception and call center staff competencies and updates.
• Participates in medical practice planning related to clinic and emergency/disaster response system.
• Ensures that offices/departments are staffed appropriately.
• Performs other duties as assigned.

Job Requirements:

• BS or BA in Health Services Administration
• Five years of medical office experience including three years in a supervisor/management capacity, in the healthcare industry preferred

Qualifications

Education

Required

Bachelors or better in Health Administration or related field.

Licenses & Certifications

Required

BLS

NYS Mandated Reporter

Preferred

Registered Nurse

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.