ServiceNow - Senior Project Manager/ Engagement Manager - OCM - US Remote Position

Lensa; Plano (TX); Remote; USD 120,000 - 165,000; Full time

Job summary

A leading global IT services company is looking for a Senior Project Manager/Engagement Manager with extensive experience in ServiceNow to join their team. This remote position involves managing significant IT projects and enhancing client satisfaction while driving organizational change. Candidates should be self-motivated and possess strong leadership skills. Competitive salary and comprehensive benefits are offered to successful applicants.

Qualifications

• 10+ years of IT experience in a ServiceNow environment.
• 8+ years of Project Management/Engagement Manager experience.
• Experience managing complex IT projects.

Responsibilities

• Host client meetings and manage project communications.
• Responsible for project team performance and resource management.
• Update project plans and participate in Sprint planning.

Skills

Project Management

Organizational Change Management (OCM)

Agile

SCRUM

Client Management

Job description

ServiceNow - Senior Project Manager/ Engagement Manager - OCM - US Remote Position

ServiceNow - Senior Project Manager/ Engagement Manager - OCM - US Remote Position

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Lensa is the leading career site for job seekers at every stage of their career. Our client, NTT DATA North America, is seeking professionals. Apply via Lensa today!

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow - Senior Project Manager/ Engagement Manager - OCM - US Remote Position - US Remote Position.

PLEASE NOTE - US CITIZENSHIP is a requierment for this positon.

NTT DATA is searching for a ServiceNow - Senior Project Manager/Engagement Manager with OCM experience delivering large IT digital transformation projects to Enterprise Clients to join our highly skilled consulting team. You will use your exceptional project management skills to execute the successful delivery of large, complex ServiceNow projects for enterprise customers, often handling multiple engagements at a time – all while keeping our Client Satisfaction Rating at one of the highest levels in the ServiceNow ecosystem.

Why We Think This Position Is Great

You will be a key driver managing project teams throughout the intricate project roadmap to ultimately solve our client’s digital transformation goals. You will bring confidence in shepherding project teams through a proven methodology to successful delivery and assist our clients with organizational change management (OCM). Demonstrate delivery experience with project financial management and high Client satisfaction ratings. Looking for someone that is self-motivated, high-energy, and has a team player mentality. Our Engagement Management team has ample opportunity for growth and strong emphasis on continual improvement.

Primary Responsibilities

Host Client and internal project meetings and own project communications

Responsible for project team performance, resource and forecast management, including project status and timecard reporting

Update project plan and participate in User Story grooming and Sprint planning

Manage project scope, schedule, budget, governance, and minimize variance while upholding NTT methodology

Facilitate scoping and change order process while safeguarding CSAT through project lifecycle and conducting “lessons learned” reviews

Research, test, and gather input from others before responding to clients or internal queries

Lead large, transformative engagements

Experience managing with Agile or SCRUM frameworks

Required Qualifications

10+ years of Consulting/IT experience working in a ServiceNow environment.

8+ years experience in a ServiceNow Project Management/Engagement Manager experience

#CP

#SN

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com (http://us.nttdata.com/en)

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here (http://us.nttdata.com/en/compliance#eeos) . If you'd like more information on your EEO rights under the law, please click here (http://us.nttdata.com/en/compliance#know-your-rights) . For Pay Transparency information, please click here (http://us.nttdata.com/en/compliance#ppnp) .

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Project Management and Information Technology

• Industries

  IT Services and IT Consulting

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