Senior PR & Communications Lead — Consumer Banking

Next Frontier Capital; Columbus (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Chase’s Consumer Banking public relations team seeks a Senior Associate to support a diverse portfolio of external communications initiatives and advance strategic priorities focused on financial health and integrated campaigns.

You will partner with Marketing and regional teams to draft messaging, manage media relations, and measure impact across earned, paid, and social channels. This role emphasizes storytelling and collaboration in a matrixed organization.

Qualifications

• 4+ years in PR, communications or journalism in corporate or agency settings.
• Experience supporting integrated campaigns across earned, owned, and paid media.
• Strong writing and storytelling; ability to simplify complex topics into clear narratives.
• Experience supporting media relations, outreach, and securing coverage.
• Ability to manage multiple priorities across a diverse portfolio in a fast-paced environment.
• Experience working cross-functionally with marketing, business, and external partners to deliver coordinated programs.
• Comfort with media monitoring and measurement, translating coverage and data into insights.
• Strong organizational skills, attention to detail, and accuracy.

Responsibilities

• Support external communications across a broad portfolio of strategic initiatives, including priority financial health storytelling.
• Execute integrated communications campaigns with Marketing and regional teams, including national moments and market activations.
• Draft and refine press materials, messaging, and content translating priorities into external narratives.
• Manage media engagement across national and regional outlets, building relationships and identifying opportunities to elevate stories.
• Collaborate with agency partners to develop content across earned, paid, and social channels, ensuring alignment and quality execution.
• Identify proactive storytelling opportunities that support business priorities and enhance the firm’s reputation.
• Track, analyze, and report on media coverage and campaign performance, delivering insights to inform future strategy.
• Partner with internal stakeholders to ensure alignment and effective execution across a matrixed organization.

Skills

Public relations

Media relations

Writing

Campaign management

Cross-functional collaboration

Storytelling

Job description

Chase’s Consumer Banking public relations team seeks a Senior Associate to support a diverse portfolio of external communications initiatives and advance strategic priorities focused on financial health and integrated campaigns.

You will partner with Marketing and regional teams to draft messaging, manage media relations, and measure impact across earned, paid, and social channels. This role emphasizes storytelling and collaboration in a matrixed organization.