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Crowe is seeking a seasoned Business Analyst to lead client discovery sessions and translate business objectives into actionable user stories, functional requirements, processes, and solution designs. You will configure Microsoft Dynamics 365 and Power Platform, serving as a bridge between client stakeholders and technical delivery teams.
With 4+ years in business analysis or technology consulting, you will analyze processes, suggest automation and AI applications, and support testing and client
Lead client discovery, requirements, and solution design sessions
Translate business objectives into user stories, functional requirements, process flows, and solution designs
Configure Microsoft Dynamics 365 and Power Platform functionality, including forms, entities, views, relationships, business rules, and workflows
Serve as the functional liaison between client stakeholders and technical delivery teams
Analyze business processes and recommend improvements, automation, and AI applications
Develop and execute functional testing and support User Acceptance Testing
Manage functional workstreams, deliverables, timelines, dependencies, risks, and project communications
Use approved AI tools to improve analysis, documentation, configuration, and testing
Support client adoption through demonstrations, training, knowledge transfer, and documentation
Collaborate across Crowe and client cross-functional teams
Contribute to account strategy, delivery excellence, trusted client partnerships, reusable practice knowledge, and junior staff development
Demonstrates expertise in Microsoft Dynamics 365 and Power Platform configuration, business analysis, and digital transformation. Capable of leading client engagements, managing functional workstreams, and enhancing client adoption through effective communication and training.