Senior Power Business Analyst

Gunvor Group; Houston (TX); On-site; USD 140,000 - 190,000; Full time

Job summary

Gunvor Group in Houston seeks a Senior Power Business Analyst to join a large IT program for expanding trading systems. You will gather requirements, run workshops, and model Power desk activities across OATI platforms with traders, IT, and vendors.

Lead a team, provide 2nd-level support, and ensure high customer satisfaction while delivering functional specs and integration work with back-end developers. Fluency in English is required, with strong communication skills in a multicultural

Qualifications

• Formal education in a related field or equivalent experience.
• Experience with OATI applications, especially webTrader.
• 8+ years hands-on experience in an ETRM/CTRM environment as BA or application support.
• Strong knowledge of Power products and North American derivatives.
• Strong SQL and data reporting capabilities.
• Experience with API/FIX and market data feeds (ICE, CME).
• Excellent customer service across local and global users.
• Proven leadership and team collaboration in high-pressure settings.
• Fluent English (written and spoken).
• Good interpersonal and communication skills in a multicultural environment.

Responsibilities

• Gather requirements across the group locations and departments.
• Run workshops with Business and IT stakeholders.
• Model new Power desk activities in OATI (webTrader, webCTRM) together with traders and IT teams.
• Enhance and integrate with related systems (exchange, pricer).
• Write and maintain functional specifications (DevOps).
• Collaborate with developers on integration items, testing and support.
• Report progress to IT BM and manage backlog prioritization.
• Document technical architecture and user guides; handover to Support.
• Train 1st and 2nd level support for modules managed by the BA.

Skills

ETRM/CTRM domain

Power products

SQL & data design

API & FIX

Stakeholder mgmt

Leadership

English fluency

Education

University degree or equivalent

Tools

OATI webTrader

webCTRM

Job description

Job Title

Senior Power Business Analyst

Job Description

Main relationships

• Liaises internally and builds close, collaborative relationships with their users: Traders, Risk/Quants, OPS, Middle Office, Back-office but also the surrounding business areas (BO, Accounting, Credit...)
• Grow and build strong relationships with existing BAs and lead them through a fast paced and high-pressure environment.
• Be part of a large IT Program of over 100 people (BA, DEV & QA) working towards the Expansion of the Trading Systems.

Key Tasks

Business Analysis

• Support the desk to deliver all key features for the Power Desk Front-to-Back (System setup, Enhancements, System upgrades, UAT, bugs prioritization, testing, building new interfaces)
• Enhance and support in-house applications integrated with ETRMs
• Work together with a dedicated team developers to his/her stream as well as with Vendors
• Act as a 2nd level Support to worldwide users during their day-to-day tasks, **escalate** support when required to the Vendors or development team and ensure following-up with them
• Demonstrate service-oriented approach, an understanding of the business needs and be able to achieve and maintain high customer satisfaction ratings
• Manage client expectations effectively.
• Support the IT BM in reporting and backlog prioritization

Daily and Monthly Responsibilities

• Gather requirements across the group’s location and departments
• Run workshops with Business and IT
• Set up and model of new Power desk activities in OATI applications (webTrader, webCTRM) especially regarding power scheduling (in collaboration with traders, infrastructure, security, DBA and development teams)
• Enhance surrounding integration (exchange, pricer..)
• Write and maintain functional specifications (in DevOps)
• Work closely with developers on integration items, including design, testing and post-deployment support
• Report to the IT BM progress of your deliveries
• Document technical architecture, user guides, and handover to the Support team
• Train 1st level support and act as a 2nd level support on the modules you will be responsible for

Essential Qualifications, Skills and Experience

• Formal education, ideally at University level or equivalent level of certification and experience.
• Experience in OATI applications, especially webTrader
• At least 8 years working hands-on on an ETRM or CTRM as a Business Analysts or Application Support (QA, Support, In-House Development, working with Vendors)
• Good knowledge of Power Products and Derivatives on North American market
• Strong SQL, understanding of database design and Report generation within business applications
• Experience in working with API, FIX messages, especially with market data feeds from exchanges like ICE, CME, NODAL
• Experience of providing excellent Customer Service on a local and global user base.
• Strong Leader.
• Team player with ability to exercise flexibility, demonstrate initiative to ensure the business needs are met in a proactive manner with minimum supervision.
• Good interpersonal skills, especially communication, able to communicate technical solutions to non-technical users, in a multi cultured working environment and able to cope in stressful/difficult/conflict situations in a serviced oriented manner.
• Highly organized and possess analytical and problem-solving skills.
• Be self-motivated and creative and able to work with minimum supervision.
• Fluent in English (spoken and written).
• General skills in ICT technologies.

Desirable Skills and Experience

• Certifications/experience on any of the following will be very useful: Software design, development and testing methodologies / concepts, Project management, ITIL., Technical certification
• Knowledge of Power queries and VBA
• Familiar with Pricers/Modelling.

Employment Contract

• This is for a regular/permanent full-time position, based in Houston, which is subject to a three-month probation period.
• Remuneration will be based on experience and qualifications.