Senior Power Business Analyst

Gunvor Group; Houston (TX); On-site; USD 110,000 - 150,000; Full time

Job summary

Gunvor Group in Houston seeks a Senior Power Business Analyst to drive front-to-back Power Desk initiatives, aligning IT with trading needs. You will gather requirements, model desk activities, and work with developers and vendors on integrations, while serving as a 2nd-level support contact for global users.

The role requires 8+ years in ETRM/CTRM, strong SQL, API/FIX experience, and fluent English. You will join a fast-paced IT program expanding trading systems and delivering enhancements in a

Qualifications

• At least 8 years hands-on ETRM/CTRM experience as BA or support.
• Knowledge of Power Products and North American market.
• Strong SQL, database design and reporting capabilities.
• Experience with API, FIX messages and market data feeds.
• Excellent customer service for local and global users.
• Fluent English, capable of leading in a multi-cultural environment.

Responsibilities

• Gather requirements and run workshops for Power Desk features and upgrades.
• Model setups in OATI webTrader and webCTRM, including integrations.
• Collaborate with developers and vendors on design, testing and deployment.
• Provide 2nd-level support to worldwide users and escalate as needed.
• Document architecture, user guides, and handover to Support.
• Train 1st-level support and contribute to backlog prioritization.

Skills

Power products & derivatives

SQL

API & FIX

Customer service

Leadership

Team player

Interpersonal skills

English fluency

Education

University degree or equivalent

Tools

OATI applications

webTrader

webCTRM

Job description

## Senior Power Business AnalystApply: Houston: Posted Today: JR102827**Job Title:**Senior Power Business Analyst**Contract Type:******Time Type:******Job Description:****Main relationships:*** Liaises internally and builds close, collaborative relationships with their users: Traders, Risk/Quants, OPS, Middle Office, Back-office but also the surrounding business areas (BO, Accounting, Credit...)* Grow and build strong relationships with existing BAs and lead them through a fast paced and high-pressure environment.* Be part of a large IT Program of over 100 people (BA, DEV & QA) working towards the Expansion of the Trading Systems.**Key Tasks:***Business Analysis** Support the desk to deliver all key features for the Power Desk Front-to-Back (System setup, Enhancements, System upgrades, UAT, bugs prioritization, testing, building new interfaces)* Enhance and support in-house applications integrated with ETRMs* Work together with a dedicated team developers to his/her stream as well as with Vendors* Act as a 2nd level Support to worldwide users during their day-to-day tasks, escalate support when required to the Vendors or development team and ensure following-up with them* Demonstrate service-oriented approach, an understanding of the business needs and be able to achieve and maintain high customer satisfaction ratings* Manage client expectations effectively.* Support the IT BM in reporting and backlog prioritization*Daily and Monthly Responsibilities** Gather requirements across the group’s location and departments* Run workshops with Business and IT* Set up and model of new Power desk activities in OATI applications (webTrader, webCTRM) especially regarding power scheduling (in collaboration with traders, infrastructure, security, DBA and development teams)* Enhance surrounding integration (exchange, pricer..)* Write and maintain functional specifications (in DevOps)* Work closely with developers on integration items, including design, testing and post-deployment support* Report to the IT BM progress of your deliveries* Document technical architecture, user guides, and handover to the Support team* Train 1st level support and act as a 2nd level support on the modules you will be responsible for**Essential Qualifications, Skills and Experience:*** Formal education, ideally at University level or equivalent level of certification and experience.* Experience in OATI applications, especially webTrader* At least 8 years working hands-on on an ETRM or CTRM as a Business Analysts or Application Support (QA, Support, In-House Development, working with Vendors)* Good knowledge of Power Products and Derivatives on North American market* Strong SQL, understanding of database design and Report generation within business applications* Experience in working with API, FIX messages, especially with market data feeds from exchanges like ICE, CME, NODAL* Experience of providing excellent Customer Service on a local and global user base.* Strong Leader.* Team player with ability to exercise flexibility, demonstrate initiative to ensure the business needs are met in a proactive manner with minimum supervision.* Good interpersonal skills, especially communication, able to communicate technical solutions to non-technical users, in a multi cultured working environment and able to cope in stressful/difficult/conflict situations in a serviced oriented manner.* Highly organized and possess analytical and problem-solving skills.* Be self-motivated and creative and able to work with minimum supervision.* Fluent in English (spoken and written).* General skills in ICT technologies.**Desirable Skills and Experience:*** Certifications/experience on any of the following will be very useful: Software design, development and testing methodologies / concepts, Project management, ITIL., Technical certification* Knowledge of Power queries and VBA* Familiar with Pricers/Modelling.**Employment Contract:*** This is for a regular/permanent full-time position, based in Houston, which is subject to a three-month probation period.* Remuneration will be based on experience and qualifications.