Senior Policy and Program Analyst (NCS) - Mayor's Office of Employment Development

City of Baltimore; Baltimore (MD); On-site; USD 79,000 - 126,000; Full time

Job summary

The City of Baltimore, through the Mayor’s Office of Employment Development (MOED), seeks a Senior Policy and Program Analyst to lead analytic efforts supporting workforce development and strategic planning. You will guide data-driven decisions, manage projects, and mentor staff while communicating insights to non-technical stakeholders.

Ideal candidates have strong data skills (R/Python, Power BI, Excel, SQL), experience in program evaluation, and the ability to coordinate cross-divisional

Qualifications

• Bachelor's degree in data science, statistics, applied mathematics, computer science, or computer engineering.
• Three or more years of experience in program evaluation, coordination, planning, and/or related work.
• Equivalent combination of education and experience accepted.

Responsibilities

• Lead a team of evaluators who prepare analysis for action plans and program evaluations.
• Inherit, improve, and expand MOED’s analytic stack to evaluate performance and foster growth.
• Provide consulting and project management for strategic initiatives.
• Examine and query databases to produce narrative reports and dashboards.
• Translate programmatic needs into data collection systems while balancing constraints.
• Perform related work as required.

Skills

R

Python

Power BI

Microsoft Excel

SQL

Data storytelling

Project management

Communication

Analytical thinking

Education

Bachelor's degree in data science, Statistics, Applied Mathematics, Computer Science, or Computer Engineering

Job description

Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

THIS IS A NON-CIVIL SERVICE POSITION

Salary Range: $78,588.00 - $125,740.00 Annually

Hiring Salary Range: $78,588.00 - $95,000.00 Annually

Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits

The Mayor’s Office of Employment Development (MOED) coordinates and directs workforce development initiatives responsive to the needs of Baltimore City employees and job seekers in order to enhance and promote the local economy. At MOED, we view our mission broadly to deliver economic justice to our city! To us, economic justice means creating an equitable workforce system for all residents – especially those who have been generationally and systemically disadvantaged – one that is responsive to their needs and ensures viable economic opportunities. Our vision is for every City resident to maximize his/her career potential and all employers have the human resources to grow and prosper – a workforce system that works.

Job Summary

The Senior Policy and Program Analyst position will work with internal and external cross-functional teams to analyze and present key issues of strategic value to senior leadership. The ideal candidate will be a natural leader with excellent verbal/communication skills and a self-starter who is comfortable in a project management-oriented role. Desirable candidates will be able to represent MOED at strategic planning meetings to support efforts to chart a path to guide the agency’s growth and success. This position will also oversee quantitative and qualitative workforce development research, identify issues and provide recommendations for resolution, serve on a subcommittee of the Baltimore Workforce Development Board, and provide recommendations for implementing and evaluating Baltimore City’s efforts to build a coordinated workforce system. This position will lead, train, and expand MOED’s analytic team to further the efficiency, capabilities, and impact of MOED’s analytic work. The ideal candidate will be a natural leader, a subject matter expert in data systems, tools, and analysis methodologies, and a self-starter comfortable managing projects independently. Desirable candidates will be able to communicate data insights effectively to non-technical audiences while guiding the growth of technical staff. This position will support quantitative and qualitative workforce development research and provide recommendations for implementing and evaluating Baltimore City’s efforts for a coordinated workforce system.

Essential Functions

• Lead a team of evaluators who prepare analysis for action plans, program performance and evaluation reports, and any special studies required by state and federal agencies to support agency receipt and retention of grant funds.
• Inherit, improve, and expand MOED’s current analytic stack to better evaluate MOED’s performance, identify best practices in workforce development, foster opportunities for growth, and demystify MOED’s operations and impacts to Baltimore City residents.
• Provide consulting, expertise, and project management for strategic initiatives deemed critical to the agency’s success.
• Examine, develop, format, and query existing and new databases to produce narrative reports and dashboards to evaluate performance and provide recommendations for continuous improvement.
• Translate programmatic needs into functional data collection systems while balancing budget, policy, and user-capability limitations.
• Perform related work as required.

Minimum Qualifications

Education: Bachelor’s degree in data science, Statistics, Applied Mathematics, Computer Science, and Computer Engineering.

AND

Experience: Three or more years of experience in program evaluation, coordination, planning, strategic workforce development, and/ or related work

OR

Equivalency Notes: Have an equivalent combination of education and experience.

Knowledge, Skills, And Abilities

• Intermediate experience with R or Python, including at least one year of experience using it in a workplace setting. Meaningful capabilities include analyzing information using tidyr suite of functions, pulling information from online and other sources (i.e., APIs, web scraping, etc.), and developing
• Intermediate experience with Power BI, including at least one year of experience using it in a workplace setting. Meaningful capabilities include regular usage of DAX and Power Query M language. Use of only UI drag-and-drop analysis tools is insufficient.
• Intermediate experience with Microsoft Excel, including usage of advanced lookup formulas (VLOOKUP, MATCH), conditional statements (SUMIFS, COUNTIFS), text manipulation (LEFT, CONCAT), and data integrity tools (Data Validation, Conditional Formatting)
• Intermediate experience with Structured Query Language (SQL), including multi-table joins, Common Table Expressions, subqueries, aggregate functions, and
• Beginner’s experience with database and/or app design. Experience with low- and no-code development platforms like Microsoft Power Apps or Google AppSheet.
• Experience supervising or training technical concepts to less experienced analysts
• Experience using data to inform decision-making of non-technical audiences
• Experience leading independent projects and delivering tangible outcomes to stakeholders
• Ability to think creatively and strategically, synthesize/analyze information, and implement solutions; exercise flexibility and sound judgment
• Excellent organizational, project management, and strong analytical and problem-solving skills
• Strong attention to detail and ability to multitask, with the ability to work independently and collaborate with a team.
• Ability to manage projects with cross-divisional teams to pursue and leverage opportunities for growth
• Ability to develop and propose policies, program design, and implementation strategies
• Knowledge of current research methodology and techniques
• Skilled in written and verbal communication
• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

Additional Information

Background Check

Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed.

Probation

All persons, including current City employees, selected for this position must complete a mandatory six-month probation.

Financial Disclosure

Financial Disclosure pursuant to Sections 7-7, 7-8, and 7-9 of the City Ethics Law. The initial financial disclosure must be submitted within 30 days of hire.

BALTIMORE CITY IS AN EQUAL OPPORTUNITY EMPLOYER

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.