Senior PM, Utilization Management & Epic Tapestry UM

Kaiser Permanente; Greensboro (NC); On-site; USD 120,000 - 180,000; Full time

Job summary

Kaiser Permanente in Greensboro, NC, seeks a Senior Product Manager IV to define product strategy and roadmaps for health-system applications, including enterprise clinical solutions. Lead ideation to launch, validate learnings with end users, and drive adoption with operations teams.

You will collaborate with clinical, operational, and technical stakeholders, perform discovery, track KPIs, and ensure scalable, compliant solutions across care delivery platforms.

Qualifications

• Bachelor's degree in Computer Science, Business Administration, Information Systems Management, Data Analytics, Engineering, Social Science, or related field and minimum five (5) years experience in product management, project management, IT consulting, product development or support, business/system analysis, or a directly related field.
• Minimum two (2) years experience working with agile teams, including familiarity with scrum ceremonies and agile best practices.
• Minimum one (1) year experience in a leadership role with or without direct reports.

Responsibilities

• Defines product strategy and vision, and develops product roadmaps from ideation to launch by making decisions on new products or enhancements to bring to market; evaluating potential business process changes, system impacts, and flow concepts to determine the viability of implementing desired enhancements.
• Performs internal and external discovery for new and existing products by collaborating with business partners to identify needs; identifying marketplace innovation; prototyping and validating with end users with support from UX design and research, engineering, and other stakeholders as appropriate; and funneling learnings to the product roadmap.
• Tracks outcomes and key performance indicators by defining and tracking KPIs and performance metrics; reviewing analytical dashboards and assessing KPI alignment; and developing and/or maintaining ad hoc reports, status updates, and presentation decks for key stakeholders.

Skills

Ambiguity/Uncertainty Management

Attention to Detail

Communication

Critical Thinking

Cross-Group Collaboration

Decision Making

Problem Solving

Teamwork

Technical Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Tapestry UM

Payer Platform

Care Everywhere Referral Management

Clinical Case Management

Job description

Kaiser Permanente in Greensboro, NC, seeks a Senior Product Manager IV to define product strategy and roadmaps for health-system applications, including enterprise clinical solutions. Lead ideation to launch, validate learnings with end users, and drive adoption with operations teams.

You will collaborate with clinical, operational, and technical stakeholders, perform discovery, track KPIs, and ensure scalable, compliant solutions across care delivery platforms.