Senior PM, Personalization & AI for Next-Gen Food

Socket.dev; New York (NY); On-site; USD 150,000 - 180,000; Full time

Benefits offered by this job

Health Insurance

401k Plan

Unlimited PTO

5-year Sabbatical

Paid Family leave

CookUnity credits monthly

Job summary

CookUnity in the United States is hiring a Staff Product Manager, Personalization & AI to own the vision, strategy, and execution for two interconnected pillars: our next-gen personalization systems and a customer-facing AI experience powered by LLMs.

You will collaborate with ML, data science, design, and engineering to build an adaptive, end-to-end product that lifts retention, conversion, and LTV, while simplifying hundreds of weekly micro-decisions for eaters.

Qualifications

• 7+ years of product management experience, including at least 4+ years working on personalization, search, recommendations, ML/AI products, or similar domains.
• Experience with LLM-powered products, conversational AI, or chatbot development—hands-on 0→1 experience a strong plus.
• Strong analytical and technical intuition; can work closely with ML/infra teams and reason about relevance, ranking, and experimentation approaches.
• Proven ability to drive complex products from concept to launch in fast-paced environments.
• Experience with A/B testing platforms, online metrics, offline model evaluation, and data-driven decision making.
• Demonstrated ability to own customer-facing frontend product surfaces end-to-end, from UX vision through launch.
• Strong user experience instincts with a track record of collaborating closely with design.
• Excellent communication skills and ability to influence stakeholders at all levels.

Responsibilities

• Define & Drive Product Strategy: Own end-to-end personalization roadmap including recommendations, ranking algorithms, adaptive feed, intent modeling, and predictive food preferences.
• Ship High-Impact Personalization Features: Design, build, and iterate on models that personalize menus, recommendations, and content surfaces.
• Build the Customer-Facing AI Experience (0→1): Own the 0→1 product vision and roadmap for a customer-facing conversational AI experience—from problem definition through launch and iteration.
• Deeply Understand Customer Behavior: Develop understanding of eater behavior patterns and collaborate with Data Science on segments and retention impacts.
• Cross-Functional Leadership: Own frontend product surfaces, collaborate with Design and Engineering, and coordinate with Chefs and Culinary teams.
• Drive Measurable Business Impact: Improve core funnel metrics, lift retention and order frequency, and reduce decision friction for a large menu.

Skills

Product management

Personalization/ML

A/B testing

Frontend product

UX collaboration

Data-driven decisions

Communication & influence

Job description

CookUnity in the United States is hiring a Staff Product Manager, Personalization & AI to own the vision, strategy, and execution for two interconnected pillars: our next-gen personalization systems and a customer-facing AI experience powered by LLMs.

You will collaborate with ML, data science, design, and engineering to build an adaptive, end-to-end product that lifts retention, conversion, and LTV, while simplifying hundreds of weekly micro-decisions for eaters.