Senior PM, Identity & Application Experience

ziprecruiter; United States; Hybrid; USD 200,000 - 255,000; Full time

Benefits offered by this job

Hybrid work

Remote-friendly US positions

Competitive salary

Benefits

401(k)

Job summary

ZipRecruiter seeks a senior product leader to own the user profile, screening, and application submission experience on our large online employment marketplace. You will shape the data model powering matching, messaging, and recruiter tools, and own the full funnel from click to application.

You will align a cross‑functional roadmap with employer product, ML‑driven features, and safety teams, drive profile completeness, improve conversion, and run experiments to sustain marketplace health while

Qualifications

• 7+ years of product management experience with a record of shipping measurable results.
• Demonstrated success leading products that depend on many teams with competing goals, using clear writing and well‑framed tradeoffs to drive alignment and decisions.
• Comfort working across UI/UX reviews, architecture discussions, and ML model evaluation, with strong instincts for high‑traffic consumer flows.
• Experience owning and improving conversion on a high‑volume consumer funnel such as onboarding, checkout, sign‑up, or applications through sustained experimentation.
• Hands‑on experience shipping product features powered by machine learning (extraction, classification, ranking, or generative assistance), including pre‑ and post‑launch evaluation.
• Deeply analytical approach, going beyond dashboards to interrogate the drivers behind the numbers.
• Self‑motivated, comfortable with autonomy, and energized by direct contact with users and original research.

Responsibilities

• Own the end-to-end product area covering user profile, screening, and application submission, including KPIs across the funnel and the design of individual screens and questions
• Set and align a shared roadmap across employer product, matching, trust and safety, platform engineering, mobile, messaging, and legal partners, resolving conflicts and making tradeoffs explicit
• Drive profile completeness and accuracy so users never have to repeat information, and so downstream matching and employer tools benefit from richer data
• Improve conversion from job click to started application and from started to completed application, diagnosing drop‑off causes and quantifying the cost of each friction point
• Partner with employer-side teams to ensure submitted applications arrive intact in external systems and that the most qualified candidates stand out
• Design and interpret experiments with attention to long‑term marketplace health, not just short‑term application volume
• Conduct ongoing user research to understand candidate expectations, tolerance for effort, and trust in sharing personal information

Job description

ZipRecruiter seeks a senior product leader to own the user profile, screening, and application submission experience on our large online employment marketplace. You will shape the data model powering matching, messaging, and recruiter tools, and own the full funnel from click to application.

You will align a cross‑functional roadmap with employer product, ML‑driven features, and safety teams, drive profile completeness, improve conversion, and run experiments to sustain marketplace health while