Senior PM, Enterprise Platform for Multi-Location Brands

Playlist; United States; On-site; USD 130,000 - 183,000; Full time

Job summary

Playlist seeks a Senior Product Manager, Enterprise Experience to shape platform capabilities for multi-location and franchise businesses. You will own infrastructure for cross-studio relationships, navigation, and revenue transfers, balancing legacy systems with modern improvements while serving enterprise customers at scale.

You will partner with Engineering and Design to translate complex platform concepts into clear customer experiences and drive adoption across global enterprise clients.

Qualifications

• 5-7 years of product management experience in B2B SaaS
• Experience building multi-location or distributed enterprise products
• Strong understanding of data models, synchronization and permissions
• Experience with financial or transactional systems
• Enterprise stakeholder management skills across cross-functional teams
• Ability to translate complex systems into clear product decisions and customer value

Responsibilities

• Own the product strategy, roadmap, and execution for multi-studio platform capabilities
• Define modeling, connections, and management of locations within enterprise and franchise networks
• Lead evolution of cross-studio data relationships, synchronization rules, and inheritance models
• Build intuitive site-to-site navigation and corporate-facing experiences for enterprise operators
• Establish scalable cross-studio permissions and access-control models with role inheritance
• Own requirements for financial workflows such as franchise-fee calculations and revenue splits
• Ensure financial capabilities are accurate, auditable, and resilient at enterprise scale
• Modernize legacy multi-location infrastructure with migration risk mitigation
• Develop rollout, migration, and adoption strategies for enterprise customers
• Collaborate with Engineering and Design to translate platform concepts into usable experiences
• Engage with enterprise customers and stakeholders to validate solutions and tradeoffs
• Define success metrics, monitor platform health, and prioritize investments
• Contribute to the squad’s north star: delivering the annual operating plan with zero enterprise churn

Job description

Playlist seeks a Senior Product Manager, Enterprise Experience to shape platform capabilities for multi-location and franchise businesses. You will own infrastructure for cross-studio relationships, navigation, and revenue transfers, balancing legacy systems with modern improvements while serving enterprise customers at scale.

You will partner with Engineering and Design to translate complex platform concepts into clear customer experiences and drive adoption across global enterprise clients.