Senior Product Manager, Enterprise Experience

mindbody; United States; Remote; USD 130,000 - 183,000; Full time

Job summary

mindbody in the United States is seeking a Senior Product Manager to lead platform capabilities that power multi-location and franchise operations. You will own the foundational infrastructure, including hierarchy models, data synchronization across sites, inherited permissions, and complex financial workflows that connect an enterprise network.

This senior, customer-facing role requires comfort with deep data models, transactional systems, and modernizing legacy architectures without disrupting

Qualifications

• Proven experience as a product manager on a B2B SaaS platform, ideally with multi-location or enterprise hierarchy work shipped to production.
• Deep familiarity with data modeling, transactional systems, and the tradeoffs of evolving legacy architecture in place.
• Track record of partnering closely with Engineering and Design to ship complex platform capabilities.
• Comfort engaging directly with enterprise customers, validating solutions, and communicating tradeoffs.
• Ability to move confidently between platform architecture, customer conversations, operational processes, and executive-level strategy.
• Skill in anticipating migration and adoption risks early rather than treating them as downstream implementation concerns.

Responsibilities

• Define and own the product strategy, roadmap, and execution for core multi-location and franchise platform capabilities.
• Model how locations within enterprise networks relate, synchronize, and inherit data, roles, and access control.
• Lead the design of intuitive site-to-site navigation and corporate-facing tooling that helps operators manage complex location networks.
• Own product requirements for financial workflows such as franchise-fee calculations, reciprocity fees, revenue splits, and cross-location transfers.
• Modernize legacy multi-location infrastructure while balancing migration risk, backward compatibility, and business continuity.
• Partner with Engineering, Design, Solutions Architecture, Customer Experience, and Payments to translate complex platform concepts into usable experiences.
• Define success metrics, monitor platform health, and use qualitative and quantitative insights to prioritize investment.

Job description

Role overview

A B2B SaaS company serving the fitness and wellness industry is hiring a Senior Product Manager to lead the platform capabilities that power multi-location and franchise operations. The role owns the foundational infrastructure, including hierarchy models, cross-location data synchronization, inherited permissions, and the financial workflows that keep an enterprise network connected, that lets enterprise customers operate many sites as one business. It is a senior, customer‑facing position suited to someone comfortable with deep data models, transactional systems, and modernizing legacy architecture without disrupting customers.

Responsibilities

• Define and own the product strategy, roadmap, and execution for core multi‑location and franchise platform capabilities.
• Model how locations within enterprise networks relate, synchronize, and inherit data, roles, and access control.
• Lead the design of intuitive site‑to‑site navigation and corporate‑facing tooling that helps operators manage complex location networks.
• Own product requirements for financial workflows such as franchise‑fee calculations, reciprocity fees, revenue splits, and cross‑location transfers.
• Modernize legacy multi‑location infrastructure while balancing migration risk, backward compatibility, and business continuity.
• Partner with Engineering, Design, Solutions Architecture, Customer Experience, and Payments to translate complex platform concepts into usable experiences.
• Define success metrics, monitor platform health, and use qualitative and quantitative insights to prioritize investment.

Requirements

• Proven experience as a product manager on a B2B SaaS platform, ideally with multi‑location or enterprise hierarchy work shipped to production.
• Deep familiarity with data modeling, transactional systems, and the tradeoffs of evolving legacy architecture in place.
• Track record of partnering closely with Engineering and Design to ship complex platform capabilities.
• Comfort engaging directly with enterprise customers, validating solutions, and communicating tradeoffs.
• Ability to move confidently between platform architecture, customer conversations, operational processes, and executive‑level strategy.
• Skill in anticipating migration and adoption risks early rather than treating them as downstream implementation concerns.

Benefits and work setup

• Base salary range in the United States: $130,000 to $183,000, with potential performance bonus and additional incentive compensation.
• Compensation varies by candidate's skill set, depth of experience, certifications, and specific work location.
• Equal opportunity employer with a stated commitment to diversity across backgrounds, experiences, and perspectives.