Senior PM, Device Technologies — Self‑Service Ops

Amazon Inc.; United States; On-site; USD 166,000 - 225,000; Full time

Benefits offered by this job

RSUs

Health insurance

401(k) matching

Paid time off

Job summary

Amazon seeks a Senior Product Manager, Technical to own a product area within Device Technologies that supports Amazon's operations teams. You will define the strategy, roadmaps, and metrics, collaborating with engineering and science teams to balance reliability, scale, and cost while driving self-service and rapid recovery for on-site devices.

You'll evaluate where AI capabilities can accelerate value and work closely with site operators and operations teams to deliver measurable improvements

Qualifications

• 3+ years of team management experience.
• Bachelor's degree in a relevant field.
• Experience owning/driving roadmap strategy and definition.
• Experience with feature delivery and tradeoffs of a product.
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.

Responsibilities

• Own the vision, strategy, and multi-year roadmap for your product area, working backward from the needs of Amazon's operations customers and the economics of running a global fulfillment network.
• Partner with engineering and science teams to shape functional and non-functional requirements, make architecture trade-offs across reliability, scale, and cost, and hold a high bar for the quality of what ships.
• Move DT's core outcomes measurably forward: empowering builder teams to move fast on their own (self-service), returning devices to productive work quickly when they fail (availability), and lowering the cost to serve each site.
• Decide where AI, including agentic and generative capabilities, genuinely improves the product or the speed at which your team builds, and where it adds risk or complexity that isn't worth it.
• Define the metrics that tell you whether the product is working, instrument them, and use site-level data and operator feedback to decide what to build next.

Skills

Strategy & roadmap

Cross-functional leadership

Requirements shaping

AI product decisions

Metrics definition

Education

Bachelor's degree

Job description

Amazon seeks a Senior Product Manager, Technical to own a product area within Device Technologies that supports Amazon's operations teams. You will define the strategy, roadmaps, and metrics, collaborating with engineering and science teams to balance reliability, scale, and cost while driving self-service and rapid recovery for on-site devices.

You'll evaluate where AI capabilities can accelerate value and work closely with site operators and operations teams to deliver measurable improvements