Senior PM, CRM & Client Intelligence Analytics

Socket.dev; New York (NY); On-site; USD 200,000 - 300,000; Full time

Job summary

Morgan Stanley seeks a Sr Product Manager for Client Intelligence Systems & Analytics to own CRM and analytics platforms supporting Institutional Equities. You will translate business needs into prioritized roadmaps, lead delivery end-to-end, and manage offshore teams with a strong focus on data governance and risk controls.

Responsibilities include shaping data architecture, defining success metrics, and presenting data-driven business cases to senior leadership.

Qualifications

• Significant experience in product management, CRM and analytics.
• Ability to translate strategic objectives into executable technology solutions.
• Strong track record of managing roadmaps and cross-functional dependencies.
• Experience presenting to senior stakeholders using data-driven insights.
• Prior people management including offshore or distributed teams.
• Knowledge of data governance, controls and risk in enterprise environments.

Responsibilities

• Maintain long-term product vision and roadmap for CRM and analytics platforms.
• Translate requirements into defined product requirements, user stories, and backlogs.
• Define and track KPIs and business impact measures.
• Lead end-to-end delivery across lifecycle from concept to release.
• Collaborate with data engineering to shape data architecture and reporting.
• Evaluate AI capabilities for CRM and analytics aligned with governance.
• Present data-driven business cases and status updates to senior management.
• Enforce CRM data governance standards and data quality controls.
• Support dashboards and data sharing interfaces for transparency.
• Provide leadership for offshore teams and align capacity with evolving needs.

Skills

Product management

CRM

Analytics

Data governance

People management

Stakeholder management

Data-driven decision making

Job description

Morgan Stanley seeks a Sr Product Manager for Client Intelligence Systems & Analytics to own CRM and analytics platforms supporting Institutional Equities. You will translate business needs into prioritized roadmaps, lead delivery end-to-end, and manage offshore teams with a strong focus on data governance and risk controls.

Responsibilities include shaping data architecture, defining success metrics, and presenting data-driven business cases to senior leadership.