Senior PM, Cloud Platform & AI Strategy

ServiceNow; Washington; Hybrid; USD 191,000 - 334,000; Full time

Benefits offered by this job

Health plans

401(k) plan with company match

ESPP

Family leave programs

Job summary

ServiceNow in Kirkland, WA is seeking an experienced Product Manager to join our Cloud Platform team. You will define strategy and roadmap for deployment, operation, and experience across environments, enabling global SaaS growth.

This role thrives in ambiguity, requires ownership beyond boundaries, and involves cross-functional collaboration with engineering, security, operations, and GTM to deliver strategic platform initiatives and strong business outcomes.

Qualifications

• Experience integrating AI into workflows and decision-making.
• Proven ability to drive cross-functional initiatives across engineering, operations, security, legal, and GTM.
• Strong analytical and strategic thinking with ability to synthesize information from multiple sources.

Responsibilities

• Drive cross-functional execution across engineering, operations, security, legal, compliance, infrastructure, and GTM teams to deliver strategic platform initiatives.
• Influence product and business direction using customer feedback, regulatory trends, cloud industry developments, and hyperscaler capabilities.
• Lead strategic initiatives with ownership across teams and drive execution gaps to achieve business objectives.
• Support market expansion and regional growth through collaboration with field teams and cloud-related discussions.

Skills

AI in work processes

Product management

Cloud platforms

Cross-functional leadership

Strategic thinking

Executive communication

Education

Bachelor's degree

Master's degree

PhD

Tools

AWS

Azure

GCP

Job description

ServiceNow in Kirkland, WA is seeking an experienced Product Manager to join our Cloud Platform team. You will define strategy and roadmap for deployment, operation, and experience across environments, enabling global SaaS growth.

This role thrives in ambiguity, requires ownership beyond boundaries, and involves cross-functional collaboration with engineering, security, operations, and GTM to deliver strategic platform initiatives and strong business outcomes.