Senior Platform Trust & Abuse Detection Engineer

Salesforce, Inc.; Indianapolis (IN); On-site; USD 149,000 - 224,000; Full time

Benefits offered by this job

Medical

401(k)

Employee stock purchase program

Job summary

Salesforce, Inc. is seeking a Platform Trust and Safety Engineer to help detect and stop abuse, fraud, and account takeover affecting Core CRM and Marketing Cloud.

You will work on building detection in Splunk, writing automated playbooks, and partnering with Legal to ensure regulatory compliance. You will collaborate with Product Security Advisors and engineering teams, contribute to threat modeling, and participate in on-call rotations, leveraging your technical degree to protect a

Qualifications

• Extensive experience in information security roles involving platform abuse, threat intelligence, incident response, or threat detection.
• Experience managing security or abuse investigations end to end: triage, evidence collection, risk assessment, containment, escalation, and closure.
• Specialization in at least one of: log analysis, file-level forensics, or data mining.

Responsibilities

• Review, triage, and respond to external and internal abuse reports across Core CRM and Marketing Cloud, with an eye toward expanding into new products.
• Build and tune detection and response rules in Splunk, and author and maintain automated response playbooks.
• Partner with our Office of Ethical Usage and Legal teams to keep our platforms free of malicious content, including regulatory reporting such as the EU DSA.
• Identify and document anti-abuse tooling requirements for engineering teams, and evaluate third-party vendor tools to close detection gaps.

Skills

Threat intelligence

Incident response

Log analysis

Data mining

Platform abuse

Education

Related technical degree

Tools

Splunk

YARA

Git/GitHub

Job description

Salesforce, Inc. is seeking a Platform Trust and Safety Engineer to help detect and stop abuse, fraud, and account takeover affecting Core CRM and Marketing Cloud.

You will work on building detection in Splunk, writing automated playbooks, and partnering with Legal to ensure regulatory compliance. You will collaborate with Product Security Advisors and engineering teams, contribute to threat modeling, and participate in on-call rotations, leveraging your technical degree to protect a