Senior Platform Trust & Safety Engineer: Threat Detection

Salesforce, Inc.; New York (NY); On-site; USD 149,000 - 224,000; Full time

Job summary

Salesforce is seeking a Platform Trust and Safety Engineer to identify and stop abuse, fraud, phishing, and account takeover across Core CRM and Marketing Cloud. You will review abuse reports, build detection rules in Splunk, and collaborate with Legal and Ethics teams to stay compliant with regulations like the EU DSA.

You will also document anti-abuse tooling needs, engage with engineering teams, and contribute to threat modeling and playbook development using data from log analysis and data

Qualifications

• Extensive experience in information security roles involving platform abuse, threat intelligence, incident response, or threat detection.
• Experience managing security or abuse investigations end to end: triage, evidence collection, risk assessment, containment, escalation, and closure.
• Specialization in at least one of: log analysis, file-level forensics, or data mining.
• Experience authoring detection rules using languages such as YARA or Splunk SPL, and comfort working from a command line.

Responsibilities

• Review, triage, and respond to external and internal abuse reports across Core CRM and Marketing Cloud, with an eye toward expanding into new products.
• Build and tune detection and response rules in Splunk, and author and maintain automated response playbooks.
• Partner with our Office of Ethical Usage and Legal teams - including on regulatory reporting such as the EU Digital Services Act (DSA) - to keep our platforms free of malicious content.
• Identify and document anti-abuse tooling requirements for engineering teams, and evaluate third-party vendor tools to close detection gaps.

Skills

Platform abuse

Threat intelligence

Incident response

Threat detection

YARA rules

Splunk SPL

CLI

Data mining

Log analysis

Education

Technical degree

Tools

Splunk

Temporal

GitHub

SOQL

Job description

Salesforce is seeking a Platform Trust and Safety Engineer to identify and stop abuse, fraud, phishing, and account takeover across Core CRM and Marketing Cloud. You will review abuse reports, build detection rules in Splunk, and collaborate with Legal and Ethics teams to stay compliant with regulations like the EU DSA.

You will also document anti-abuse tooling needs, engage with engineering teams, and contribute to threat modeling and playbook development using data from log analysis and data