Senior Platform SRE Architect – Reliability & Observability

FIS Management Services LLC; Jacksonville (FL); On-site; USD 180,000 - 240,000; Full time

Job summary

Fidelity Information Services (FIS) seeks a Principal Solution Architect to design and deliver enterprise platform capabilities with a strong emphasis on SRE, reliability, observability, and incident management at scale. You will shape modern engineering patterns, drive adoption across teams, and lead vendor evaluations within an AI-first delivery model.

You will collaborate across platform domains to produce reusable, cloud-native architectures, establish governance, and guide product teams

Qualifications

• Over a decade in solution architecture and software engineering with delivery impact.
• Strong familiarity with modern SDLC, DevSecOps, and platform-as-a-product.
• Experience delivering API- and event-driven enterprise platforms.

Responsibilities

• Architect and drive adoption of modern platform capabilities and patterns.
• Lead SRE roadmap including observability, SLOs, and incident response.
• Ensure reliability, security, and operability across complex stacks.
• Partner with leaders to modernize frontend, mid-tier, and backend tech stacks.
• Evaluate vendors and drive integration patterns across systems.

Skills

Solution architecture

SRE

Cloud-native patterns

Observability

Incident management

APIs & events

AI/LLM integration

Education

Bachelor's or higher in Engineering or Computer Science

Tools

Kubernetes

OpenTelemetry

Cloud platforms (AWS/Azure/GCP)

Infrastructure as Code

Job description

Fidelity Information Services (FIS) seeks a Principal Solution Architect to design and deliver enterprise platform capabilities with a strong emphasis on SRE, reliability, observability, and incident management at scale. You will shape modern engineering patterns, drive adoption across teams, and lead vendor evaluations within an AI-first delivery model.

You will collaborate across platform domains to produce reusable, cloud-native architectures, establish governance, and guide product teams