Senior Platform Reliability & Automation Engineer

Cacheflow; Mountain View (CA); Hybrid; USD 185,000 - 230,000; Full time

Job summary

Otter.ai in Mountain View seeks an Engineer with extensive system knowledge to build and operate large-scale systems enabling reliable deployment with effective monitoring and resilient operations.

You will own monitoring with Prometheus and Grafana, optimize Linux performance and security, manage infrastructure, and participate in on-call rotations while collaborating with IT, Security, and Engineering teams.

Qualifications

• Bachelor's in Computer Science or Electrical Engineering (MS preferred).
• 5+ years experience in SRE/Production Engineering, and IT Systems / Enterprise IT / Systems Engineering / DevOps-internal tooling, supporting internal customers.
• Expert level experience architecting, developing, and troubleshooting large scale systems.
• Advanced level proficiency with one or more programming languages (i.e. Python, Golang).
• Extensive experience with CI/CD pipelines and infrastructure as code (Terraform, Ansible).
• Strong familiarity with AWS services (i.e. ECS, S3, ALB, VPC).
• Knowledge of containers and orchestration using Kubernetes.
• Experience building production quality cloud infrastructure that enables reliable and rapid deployment of large-scale systems with effective monitoring and resilient operations.
• Thrives in a fast paced startup environment.
• Proven track record taking on projects from inception to launch.
• Solid troubleshooting fundamentals across macOS/Windows/Linux, networking basics, and security hygiene.
• Ability to work through ambiguous problems with IT, Security, and Engineering stakeholders.
• Identity and access workflows (Okta/Entra, Google Workspace/M365), provisioning automation.

Responsibilities

• Own, design and implement monitoring systems such as Prometheus and Grafana.
• Manage and maintain infrastructure.
• Own configuration management processes and build product features as appropriate.
• Investigate and diagnose issues by digging into data and collaborating with engineers.
• Participate in on-call rotation.
• Help automate CI and testing processes to enable scale.

Skills

Python

Golang

CI/CD pipelines

SRE foundations

Cloud fundamentals

Education

Bachelor's in CS or EE

MS preferred

Tools

Terraform

Ansible

Job description

Otter.ai in Mountain View seeks an Engineer with extensive system knowledge to build and operate large-scale systems enabling reliable deployment with effective monitoring and resilient operations.

You will own monitoring with Prometheus and Grafana, optimize Linux performance and security, manage infrastructure, and participate in on-call rotations while collaborating with IT, Security, and Engineering teams.