Senior Platform Product Manager, AI-Driven – Remote Canada

Remote; San Francisco (CA); Remote; USD 110,000 - 124,000; Full time

Benefits offered by this job

Remote work flexibility

Wellness stipend

Three weeks vacation

Volunteer day

Floating holidays

Stock Purchase Program

RRSP with employer match

Job summary

Remote seeks a Senior Product Manager, Platform, to shape the shared platform behind a growing AI-powered product. This remote Canada-based role defines the vision and roadmap for subscriptions, billing, data, security, reliability, and developer productivity across web, mobile, and APIs.

You will drive AI across the lifecycle, improve CI/CD, and establish foundations for trusted AI experiences while aligning multiple product squads with measurable business outcomes.

Qualifications

• Significant experience in product management, ideally within SaaS, software platforms, or technology-driven product organizations.
• Strong technical fluency and the ability to work closely with software, DevOps, and data engineering teams on complex platform capabilities.
• Demonstrated experience defining product vision, strategy, and roadmaps for shared systems, infrastructure, or platform products.
• Ability to prioritize technical investments and debt reduction, translating engineering complexity into business value and communicating trade-offs to senior stakeholders.
• Understanding of subscription management, billing systems, entitlements, pricing experimentation, and integrations across web and mobile platforms.
• Experience with customer data platforms, event collection, data orchestration, and privacy-conscious data management.
• Strong knowledge of platform reliability, application performance, security, API versioning, and release management.
• Experience improving software development processes, including CI/CD, developer experience, and quality practices.
• Practical interest in AI and its application to product development, with the ability to prototype solutions and identify opportunities to improve coding, testing, and delivery workflows.
• Ability to define the technical and operational foundations required for secure, trustworthy AI-powered product experiences.
• Strong communication, collaboration, and stakeholder management skills, with the ability to align multiple teams around shared priorities.
• A proactive, execution-focused mindset, with the ability to establish direction, navigate ambiguity, and deliver measurable results.
• Must be eligible to work in Canada without employer sponsorship and be willing to travel to corporate headquarters or other North American offices when required.

Responsibilities

• Define and own the vision, strategy, and roadmap for shared platform systems, treating internal product squads, marketers, and analysts as key stakeholders and customers.
• Prioritize platform investments and technical-debt initiatives, translating complex engineering needs into clear business trade-offs based on customer impact, operational capacity, and revenue.
• Lead subscription management across mobile app stores and web platforms, including plans, billing, entitlements, and pricing experimentation tools used by Growth teams.
• Oversee email deliverability to ensure critical customer communications, including invoices and receipts, reliably reach their intended recipients.
• Own event collection, data orchestration, and customer data platform capabilities, ensuring teams have access to consistent, accurate, and privacy-conscious customer information.
• Drive platform reliability, security, and performance, monitoring uptime, crash rates, application speed, release health, and version compatibility across iOS, Android, web, and APIs.
• Modernize the software development lifecycle by introducing AI into coding, testing, code reviews, and releases, while improving CI/CD processes and the overall developer experience.
• Define shared platform capabilities that enable secure and reliable AI experiences, including business context, protected data access, and safe customer-facing actions.
• Partner with engineering leadership and software, DevOps, and data engineers to deliver platform initiatives, coordinate with other product squads, and collaborate with shared platform teams.
• Explore and prototype AI-enabled solutions directly, establish measurable outcomes, and ensure delivery commitments remain aligned with broader product and business objectives.

Job description

Remote seeks a Senior Product Manager, Platform, to shape the shared platform behind a growing AI-powered product. This remote Canada-based role defines the vision and roadmap for subscriptions, billing, data, security, reliability, and developer productivity across web, mobile, and APIs.

You will drive AI across the lifecycle, improve CI/CD, and establish foundations for trusted AI experiences while aligning multiple product squads with measurable business outcomes.