Senior Platform PM — Community Experience & Support

Airbnb; New York (NY); On-site; USD 170,000 - 250,000; Full time

Benefits offered by this job

Paid volunteer time

Health food and snacks

Generous parental and family leave

Learning and development

Annual travel and experiences credit

Job summary

Airbnb is seeking a Senior Platform Product Manager for the Community Experience Platform. The role focuses on powering Airbnb’s support experiences and delivering best-of-class platform capabilities through cross-functional collaboration with engineering, design, analytics and marketing teams.

The successful candidate will define a winning strategy, align OKRs and roadmaps with senior leaders, and prioritize work across multiple teams to achieve a unified outcome while maintaining a strong user

Qualifications

• 5+ years of product management, or product design experience (at least 5 out of the 8 years in a product management role).
• Ability to quickly absorb technical concepts and communicate them to a non-technical audience.
• Outcome-oriented. Articulates the desired outcome and works collaboratively to create a path to achieve it.
• Experience working with partners beyond just one’s immediate cross functional team in a product management or business role.
• Ability to appreciate and articulate great user experience.
• Radical thinking paired with strong execution. Can envision a world different from the status quo with the ability to articulate a clear path to get there.

Responsibilities

• Lead cross-functional teams across product marketing, engineering, design, analytics, and more to deliver on a unified product vision.
• Define success with clearly measurable objectives and key results.
• Define a winning product strategy and create a sound roadmap.
• Prioritize work based on inputs from many stakeholders and adjust as needed.
• Maintain product backlog and the product roadmap.
• Present product roadmap and status to leadership on an ongoing basis.

Job description

Airbnb is seeking a Senior Platform Product Manager for the Community Experience Platform. The role focuses on powering Airbnb’s support experiences and delivering best-of-class platform capabilities through cross-functional collaboration with engineering, design, analytics and marketing teams.

The successful candidate will define a winning strategy, align OKRs and roadmaps with senior leaders, and prioritize work across multiple teams to achieve a unified outcome while maintaining a strong user