Senior Plan Document Compliance Lead (Remote/Hybrid)

American Trust; Kentucky; Hybrid; USD 75,000 - 95,000; Full time

Job summary

American Trust is seeking a Sr Plan Document Compliance Specialist to ensure compliance with plan documents for new clients. This role involves leading document reviews and quality assurance while providing support to internal partners in a hybrid working model.

The ideal candidate should have a college degree or extensive experience in plan document compliance, with at least 10 years of relevant experience. This position necessitates leadership, problem-solving skills, and the capability to manage multiple projects simultaneously.

Qualifications

• Minimum of 10 years of plan document related experience required.

Responsibilities

• Review plan documents for new clients to ensure compliance standards are met.
• Prepare initial document package which includes policies, forms, and notices as needed.
• Input document information in CRM.
• Support client calls as needed to explain any plan document issues.
• Maintain and update instructions, checklists and plan design grids.
• Show initiative to be a leader in the department.
• Demonstrate the ability to problem solve, research, and resolve complex issues that may arise.
• Take a lead role in process improvements and projects that extend across internal partners and upper management.
• Coordinate ongoing education/training for other team members, as needed.
• Quality review peer documents, policies, and forms prior to client distribution.
• Transition all plan types and products in New Business (DC, DB, NQ).
• Quality review Amendments, etc. drafted by Ongoing Document Team, as well as from Sales and Transition Consultants.
• Provide document and compliance support to internal partners (Sales, Relationship Managers, Distribution Specialists).
• Support/lead departmental initiatives and projects.
• Perform consistent above average review ratings.
• Perform other duties as assigned.

Skills

Compliance standards review

Document preparation

CRM data input

Client communication

Process improvement

Training coordination

Problem-solving

Education

College degree or relevant work experience

Job description

American Trust is seeking a Sr Plan Document Compliance Specialist to ensure compliance with plan documents for new clients. This role involves leading document reviews and quality assurance while providing support to internal partners in a hybrid working model.

The ideal candidate should have a college degree or extensive experience in plan document compliance, with at least 10 years of relevant experience. This position necessitates leadership, problem-solving skills, and the capability to manage multiple projects simultaneously.