Sr Plan Document Compliance Specialist (Remote, USA)

American Trust; Kentucky; Hybrid; USD 75,000 - 95,000; Full time

Job summary

American Trust is seeking a Sr Plan Document Compliance Specialist to ensure compliance with plan documents for new clients. This role involves leading document reviews and quality assurance while providing support to internal partners in a hybrid working model.

The ideal candidate should have a college degree or extensive experience in plan document compliance, with at least 10 years of relevant experience. This position necessitates leadership, problem-solving skills, and the capability to manage multiple projects simultaneously.

Qualifications

• Minimum of 10 years of plan document related experience required.

Responsibilities

• Review plan documents for new clients to ensure compliance standards are met.
• Prepare initial document package which includes policies, forms, and notices as needed.
• Input document information in CRM.
• Support client calls as needed to explain any plan document issues.
• Maintain and update instructions, checklists and plan design grids.
• Show initiative to be a leader in the department.
• Demonstrate the ability to problem solve, research, and resolve complex issues that may arise.
• Take a lead role in process improvements and projects that extend across internal partners and upper management.
• Coordinate ongoing education/training for other team members, as needed.
• Quality review peer documents, policies, and forms prior to client distribution.
• Transition all plan types and products in New Business (DC, DB, NQ).
• Quality review Amendments, etc. drafted by Ongoing Document Team, as well as from Sales and Transition Consultants.
• Provide document and compliance support to internal partners (Sales, Relationship Managers, Distribution Specialists).
• Support/lead departmental initiatives and projects.
• Perform consistent above average review ratings.
• Perform other duties as assigned.

Skills

Compliance standards review

Document preparation

CRM data input

Client communication

Process improvement

Training coordination

Problem-solving

Education

College degree or relevant work experience

Job description

Sr Plan Document Compliance Specialist (Remote, USA)

Job Summary

The Sr Plan Document Compliance Specialist is responsible for playing an active role with the New Business/Transition process through review and consultation with all plan types and products. They will assist the document services team as well when needed.

Location: The ideal candidate will be located in Lexington, KY; Pittsburgh, PA; or Memphis, TN offices and will work in a hybrid model, 3 days per week in office.

Responsibilities

• Review plan documents for new clients to ensure compliance standards are met.
• Prepare initial document package which includes policies, forms, and notices as needed.
• Input document information in CRM.
• Support client calls as needed to explain any plan document issues.
• Maintain and update instructions, checklists and plan design grids.
• Show initiative to be a leader in the department.
• Demonstrate the ability to problem solve, research, and resolve complex issues that may arise.
• Take a lead role in process improvements and projects that extend across internal partners and upper management.
• Coordinate ongoing education/training for other team members, as needed.
• Quality review peer documents, policies, and forms prior to client distribution.
• Transition all plan types and products in New Business (DC, DB, NQ).
• Quality review Amendments, etc. drafted by Ongoing Document Team, as well as from Sales and Transition Consultants.
• Provide document and compliance support to internal partners (Sales, Relationship Managers, Distribution Specialists).
• Support/lead departmental initiatives and projects.
• Perform consistent above average review ratings.
• Perform other duties as assigned.

Qualifications

• College degree or relevant work experience.
• Minimum of 10 years of plan document related experience required.