Senior Pharmacy IT Systems Engineer — Onsite Charleston

Kentro; South Carolina; Sur place; USD 130 000 - 165 000; Plein temps

Avantages offerts par ce poste

Healthcare benefits

401k with employer match

Education reimbursement

Paid time off

Résumé du poste

Kentro, located in Charleston, SC, seeks a Pharmacy Application and Interface Support professional to join our IT team onsite. This role supports VA EHRM Outpatient Pharmacy and CMOP interfaces, troubleshoots data exchange, and coordinates with vendors to resolve issues impacting Charleston operations.

You will manage IT-dependent components of the dispensing line, administer endpoint and network access, and apply ITIL-aligned incident and change practices.

Qualifications

• Bachelor's degree in Engineering, Mathematics, or Business Administration.
• 8+ years of experience with pharmacy information systems and operations.
• Knowledge of automated dispensing and barcode verification.
• Windows endpoint/server administration, AD, networking, and enterprise support tooling.
• Familiarity with ITIL incident, problem, change, and configuration management.

Responsabilités

• Provide first- and second-tier support for VA EHRM Outpatient Pharmacy and CMOP functions affecting Charleston operations.
• Monitor data exchange between VA systems, CMOP hub, and site systems; identify transmission failures.
• Diagnose failures at the boundary of applications and infrastructure to isolate fault domains.
• Maintain asset inventory and support equipment refresh and line reconfiguration.
• Own intake, triage, and resolution of CMOP tickets; conduct root-cause analysis.
• Ensure HIPAA/privacy and VA security compliance.
• Develop runbooks and training for pharmacy staff on system use and troubleshooting.

Connaissances

Pharmacy IT

Interface Support

Data exchange troubleshooting

Endpoint & network support

Vendor coordination

ITIL practices

Formation

Bachelor’s degree in Engineering, Mathematics, or Business Administration

Outils

Windows Server

Active Directory

ITIL

CMOP/VA EHRM interfaces

Description du poste

Kentro, located in Charleston, SC, seeks a Pharmacy Application and Interface Support professional to join our IT team onsite. This role supports VA EHRM Outpatient Pharmacy and CMOP interfaces, troubleshoots data exchange, and coordinates with vendors to resolve issues impacting Charleston operations.

You will manage IT-dependent components of the dispensing line, administer endpoint and network access, and apply ITIL-aligned incident and change practices.