Senior Pharmacy Accounts & ROI Lead

Wolters Kluwer; Juneau (AK); On-site; USD 57,000 - 98,000; Full time

Job summary

Wolters Kluwer is seeking a Senior Account & Relationship Manager in a role that focuses on pharmacy productivity customers. You will drive adoption, expand footprint, and renewals while working strategically with clients to align business objectives with Wolters Kluwer capabilities.

The position requires strong communication with senior executives, proactive account management, and collaboration with Sales to uncover opportunities.

Qualifications

• Excellent oral and written communication skills.
• Experience with industry based software applications.
• Experience working with senior executive level personnel.
• Proven time management and prioritization skills.
• Ability to work well under pressure.
• Intermediate Microsoft Office Suite skills.

Responsibilities

• Proactively identify and prioritize pharmacy productivity accounts within a defined territory.
• Monitor adoption rates and help customers improve ROI on the application.
• Coordinate with marketing, support, and training to communicate with customers.
• Develop understanding of Wolters Kluwer pharmacy productivity products and related services.
• Gather best practices for implementing and using our products for customers.

Skills

Excellent communication

Executive-facing experience

Time management

Pressure handling

Microsoft Office

Education

High School diploma or equivalent

BA/BS preferred

Tools

Microsoft Office Suite

Job description

Wolters Kluwer is seeking a Senior Account & Relationship Manager in a role that focuses on pharmacy productivity customers. You will drive adoption, expand footprint, and renewals while working strategically with clients to align business objectives with Wolters Kluwer capabilities.

The position requires strong communication with senior executives, proactive account management, and collaboration with Sales to uncover opportunities.