Senior Pet Care Sales Leader

PETCO Animal Supplies Stores, Inc.; Succasunna (NJ); Sur place; USD 23 000 - 34 000; Plein temps

Résumé du poste

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver knowledgeable, compassionate service on the sales floor of our Pet Care Center.

You’ll mentor newer associates, support store operations, and help ensure a clean, welcoming environment for pets and pet parents. This role requires flexibility to work evenings, weekends, and holidays; prior retail experience is preferred, along with strong communication and cash-handling skills.

Qualifications

• 1+ years of retail experience, preferably in a specialty retail environment.
• Passion for animals and knowledge of pet care preferred.
• Strong communication, interpersonal, and customer service skills.
• Proven ability to multitask and thrive in a fast-paced environment.
• Strong problem-solving skills and professionalism in handling customer concerns.
• Basic math skills and experience handling cash and transactions.

Responsabilités

• Promote health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate pet care, nutrition, and product knowledge to help customers make informed decisions.
• Greet customers and deliver friendly, solution-focused service that builds trust and loyalty.
• Lead by example by demonstrating strong selling behaviors and exceptional customer service.
• Mentor and support new and junior associates, reinforcing best practices and store standards.
• Assist with opening and closing procedures as assigned.
• Process sales, returns, and exchanges accurately and efficiently.
• Support merchandising and inventory activities, including restocking, recovery, and presentation.
• Help resolve customer concerns and elevate issues appropriately when needed.

Connaissances

Retail experience

Pet care knowledge

Customer service

Cash handling

Communication skills

Multitasking

Description du poste

Petco Animal Supplies, Inc. is seeking a Senior Sales Associate to deliver knowledgeable, compassionate service on the sales floor of our Pet Care Center.

You’ll mentor newer associates, support store operations, and help ensure a clean, welcoming environment for pets and pet parents. This role requires flexibility to work evenings, weekends, and holidays; prior retail experience is preferred, along with strong communication and cash-handling skills.