Senior Personnel Assistant: Personal Property & PCS

UICGS / Bowhead Family of Companies; Jackson (SC); On-site; USD 24,000 - 34,000; Full time

Job summary

Bowhead seeks a senior Personnel Assistant to join our team at Fort Jackson, SC. The role involves clerical expertise in reviewing personal property documentation for accuracy per JTR guidelines and advising service members on optimal shipment options.

The position requires a high school diploma or GED and at least 3 years of Personnel Assistant experience, with extensive knowledge of DPS/ETOPS and office software. A 40-hour work week with potential overtime is expected.

Qualifications

• High School Diploma or GED required.
• At least 3 years of Personnel Assistant experience.
• Knowledge of DPS and ETOPS for input and submission of shipment information.
• Extensive knowledge of various office software packages.

Responsibilities

• Process and review personal property documentation for completion, accuracy, and entitlements per the JTR.
• Advise customers on cost‑effective shipment options based on PCS orders.
• Communicate with service members and dependents to facilitate travel needs.
• Update customer information for delivery and contact details.
• Respond to routine questions on policy and procedures and assist customer needs.
• Provide guidance to lower‑level Personnel Assistants.
• Other duties as assigned.

Skills

Customer service

Clerical work

Documentation review

Communication

Education

High School Diploma or GED

Tools

Office software

DPS

ETOPS

Job description

Bowhead seeks a senior Personnel Assistant to join our team at Fort Jackson, SC. The role involves clerical expertise in reviewing personal property documentation for accuracy per JTR guidelines and advising service members on optimal shipment options.

The position requires a high school diploma or GED and at least 3 years of Personnel Assistant experience, with extensive knowledge of DPS/ETOPS and office software. A 40-hour work week with potential overtime is expected.