Senior Performance Analyst Lead (Remote)

Graham-Windham; Brooklyn (OH); Hybrid; USD 64,000 - 78,000; Full time

Benefits offered by this job

Health insurance

403B retirement plan

Career coaching via Bravely

Job summary

Graham-Windham is seeking a Supervising Performance Analyst to promote excellence through performance measurement, analysis, documentation reviews, report production, and collecting participant feedback.

The role supports the Graham SLAM youth coaching program and related services, supervising four part-time reviewers and partnering with program leaders to strengthen operations and service delivery. It is primarily remote with regular in-person days in NYC.

Qualifications

• Bachelor’s degree and minimum 3 years of relevant experience.
• Experience in performance measurement and data analysis.
• Experience designing and/or conducting surveys, focus groups, and other qualitative data collection methods.
• Mastery of Excel and PowerPoint; knowledge of PowerBI, SQL, and AI tools is a plus.

Responsibilities

• Provide support to program leadership through strategic thinking, planning and data analysis.
• Supervise four part-time Case Record Reviewers and coach for progress.
• Compile data, produce regular outcomes and performance reports.
• Conduct ad-hoc analyses to help managers understand performance concerns and successes.
• Support incident reviews, high-risk case reviews, and compliance processes.
• Present findings in meetings and coach supervisors on data interpretation.
• Collaborate to develop resources for stronger program operations.

Skills

Excel

PowerPoint

PowerBI

SQL

AI tools

Education

Bachelor’s degree

Master’s degree preferred

Tools

PowerBI

SQL

AI tools

Job description

Graham-Windham is seeking a Supervising Performance Analyst to promote excellence through performance measurement, analysis, documentation reviews, report production, and collecting participant feedback.

The role supports the Graham SLAM youth coaching program and related services, supervising four part-time reviewers and partnering with program leaders to strengthen operations and service delivery. It is primarily remote with regular in-person days in NYC.