Senior People Support Manager

Plazahotelelpaso; Tampa (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

HHM Hotels is seeking a Property People Support Manager to oversee HR functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations.

The role involves coordinating with centralized People Support teams, onboarding and terminations, and driving a positive workplace culture while adhering to brand standards and legal requirements.

Qualifications

• Bachelor’s Degree in Human Resources or a related field preferred.
• 3-5+ years previous Human Resources experience, preferably in a hospitality setting.

Responsibilities

• Collaborate with hotel managers to hire, train, coach and support associates.
• Conduct talent acquisition activities including posting jobs, sourcing, interviewing and selecting candidates.
• Coordinate with centralized People Support teams to communicate and administer benefits, compensation, and leaves at the property level.
• Process new hire onboarding and terminations in compliance with laws and standards.
• Foster positive employee relations and a culture of fairness and support.

Skills

HR

Recruitment

Training & Development

Employee Relations

Education

Bachelor’s Degree in Human Resources

Tools

HRIS

Payroll System

Job description

Opportunity: Property People Support Manager

Manage human resource functions for the hotel and its staff, including recruitment, training and development, benefit administration, and employee relations.

Potential Career Path

People Support Director – Regional Director of People Support – Corporate People Support Director

Essential Job Functions

• Work with hotel managers to hire, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
• Manage and perform talent acquisition functions such as posting jobs, proactively sourcing candidates, interviewing and ensuring selection of the best qualified candidates.
• Coordinate with HHM centralized People Support functional teams to ensure benefits, compensation, leave of absence training and employee relations programs are effectively communicated and administered at the property level.
• Process new hire onboarding and terminations consistent with established standards and applicable state, federal and local laws and regulations.
• Perform employee relations activities related to creating a positive work culture, ensuring fairness in the workplace and unbiased assistance with associate issues and concerns.
• Develop and/or implement training programs as needed and/or to meet required brand standards..
• Perform activities relate to creating and maintaining a culture that recognizes and rewards good performance and celebrates a diverse workforce.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Assist with functions of company’s HRIS and Payroll system to ensure timely and accurate pay periods.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• Bachelor’s Degree in Human Resources or a related field preferred.
• 3 -5+ years previous Human Resources experience, preferably in a hospitality setting.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 15 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Source: HHM Hotels